Papa Johns Pizza

3.8
309 reviews
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Business Details

680 HIGHWAY 78 W, Jasper, AL
35501, United States
(205) 221-7171
https://locations.papajohns.com/united-states/al/35501/jasper/680-highway-78-w
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About

Pizza Restaurant
At Papa Johns Pizza in Jasper, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jasper pizza for any occasion. Call us for pizza delivery in Jasper or stop by 680 HIGHWAY 78 W for carryout to order the best pizza in Jasper, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
680 HIGHWAY 78 W, Jasper, AL
35501, United States

Hours

Reviews

3.8
309 reviews
5 stars
147
4 stars
62
3 stars
31
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly while others are reported as rude or unhelpful.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly made pizzas.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza while others found it burnt or undercooked.

Delivery Issues

Many customers experienced long wait times for delivery and issues with cold food upon arrival.

Cleanliness

Reports of unsanitary conditions in the restaurant, including pest issues.
  • SL
    Stacy Lollie
    Oct 11, 2025
    5.0
    The gentlemen that helped was great. Clean and friendly.
  • DB
    Dianne Blackburn
    Sep 25, 2025
    4.0
    We ordered online thru the app. The special was 2 - 1 topping pizzas for the price of 1. PaPa John's has specials available only online/in app so it's worth downloading their app! The pizzas were hot and, for the most part, really good. However - there could have been more pepperoni on each of them!
  • JC
    Joey Clingan
    Sep 17, 2025
    3.0
    Been years since I ate there
  • DK
    David Kennelly
    Sep 15, 2025
    3.0
    Ordered on-line and came by to pick up. Got there at 7:20 pm attempted to go thru drive thru and no one responded even after blowing horn lightly. All doors were locked so had to go back thru drive thru and wait till someone came to window. Guy was nice so don't blame him. Store is under staffed leaving only one person working the store to do everything.
  • SS
    Sheree Smith
    Sep 6, 2025
    1.0
    Will , the manager is super rude . Kept making excuses. I called because twice my order has said picked up and it wasn’t . I literally checked it at 5:50 said picked up and it wasn’t !! I called , put on hold , tried to explain to Will this has happened twice and he kept interrupting me . He said well it was cashed out at 5:54 , I said well that’s weird bc I have a screenshot that says picked up at 5:50 then he says it was picked up at 5:45 . I said which one is it ? I said I’ll tell you what I’m calling cooperate Monday and letting them know you guys are cashing out orders as ready and picked up before they bene physically picked up . He said they won’t care as long as you got your food , I said I did . That’s not the point , point is what if I didn’t pick it up and the food wasn’t there either .
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Frequently Asked Questions About Papa Johns Pizza

What are the regular operating hours of Papa Johns Pizza in Jasper, AL?

Papa Johns Pizza in Jasper is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight for both delivery and dine-in.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services, with no-contact delivery available for customer safety.