Brand Certified
Dairy Queen Grill & Chill
3.7(577 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
279 Hwy 78 W, Jasper, AL
35501-3739, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(205) 221-3989
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
577 reviews
5 stars
226
4 stars
144
3 stars
82
2 stars
39
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted poor customer service, including rude staff and issues with order accuracy.
Food Quality
Mixed feedback on food quality, with some customers praising the ice cream and blizzards, while others reported overcooked or stale food.
Wait Times
Customers experienced long wait times for food and ice cream, with some noting that the drive-thru was slow.
Cleanliness
The restaurant was noted for being clean, with some positive comments about the dining area and patio.
Pricing
Many customers felt the prices were high relative to the quality and portion sizes of the food.
- TLTiffany Lundin4 days ago1.0We saved our reward points for an entire year specifically to redeem an 8” ice cream cake, expecting it to be covered by our rewards. When we arrived, we were told they didn’t have any 8” cakes available — only 10” cakes. That was disappointing, but we agreed to purchase the larger cake instead. Instead of using our rewards like planned, we ended up paying $43 out of pocket, which completely defeated the purpose of saving points all year. What made the experience worse was being told we had to wait 55 minutes while they made the cake. If they were able to make a 10” cake from scratch while we waited, it makes no sense why an 8” cake couldn’t have been made — especially since that was the reward item we came for. After the long wait and unexpected cost, the cake wasn’t even made correctly. Overall, this felt extremely frustrating and honestly misleading. We planned ahead, saved points, and still left paying full price, waiting nearly an hour, and receiving an incorrect product. Very disappointing experience and poor customer service.
- MYmark yatesJan 21, 20264.0Got a Snickers blizzard. It was so good
- BWBrandi WattersDec 13, 20251.0Night manager is RUDE !!! I came in with a mobile order that was debited from my account and didn't show in the app. I showed the girl at the counter the order and the exact amount and the debit from my account. She said that's ok I'll make it for you. Then the night manager YELLED AT HER so loud you could hear her across the restaurant saying THATS WHY I HATE THAT FREAKING APP. WE ARE ((NOT)) MAKING IT BECAUSE (WE) DON'T HAVE THE MONEY. The woman never even addressed me herself. I left empty handed. She is incredibly rude.
- JJJames Hershel Key Jr JIMMYJun 10, 20185.0I love there pecan turtle custered
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Jasper, AL offer?
Dairy Queen Grill & Chill in Jasper offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill in Jasper?
The restaurant is open Monday to Thursday and Sunday from 9:30 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill in Jasper?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating and accommodations for families?
Yes, the location has indoor and outdoor seating, booster seats, high chairs, is wheelchair accessible, has restrooms, and is family-friendly.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order for pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41722/.
Are there any special programs or apps to get exclusive deals at Dairy Queen Grill & Chill in Jasper?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
How can I contact Dairy Queen Grill & Chill in Jasper?
You can call them at +1 205-221-3989 or visit their Facebook page at https://www.facebook.com/335022899876126.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Jasper?
You might visit James Fowler Park, a nearby park and stadium, or stop by The Children’s Place for children's clothing. Both are conveniently located close to Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Jasper?
Yes, nearby dining options include Hardee’s, Ruby Tuesday, Sakura Japanese Restaurant, and Taqueria Guerrerense, all within close proximity for varied tastes.
What nearby services and shops can I find in the same area as Dairy Queen Grill & Chill?
Nearby you can find Lawson Real Estate for property needs, Security Federal Savings Bank for banking, and Jasper Phone and Repair for mobile phone services.
Brand Certified Facts from Dairy Queen Grill & Chill
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