Multiple reviews highlighted rude behavior from staff, particularly the night manager, leading to a negative customer experience.
Food Quality
Several customers reported issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.
Ice Cream Praise
Many customers praised the ice cream, particularly the Blizzards, noting them as a highlight of their visits.
Inconsistent Experience
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
Operational Issues
Frequent complaints about the restaurant closing early, running out of menu items, and slow service were noted.
BW
Brandi Watters
Dec 13, 2025
1.0
Night manager is RUDE !!! I came in with a mobile order that was debited from my account and didn't show in the app. I showed the girl at the counter the order and the exact amount and the debit from my account. She said that's ok I'll make it for you. Then the night manager YELLED AT HER so loud you could hear her across the restaurant saying THATS WHY I HATE THAT FREAKING APP. WE ARE ((NOT)) MAKING IT BECAUSE (WE) DON'T HAVE THE MONEY.
The woman never even addressed me herself.
I left empty handed. She is incredibly rude.
MM
MO Mules
Jun 7, 2023
3.0
Meh, kinda to expensive for what it is.
CU
Clair Usry
Jan 21, 2023
5.0
Lady working the drive through was friendly. We got blizzards and they were great.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Jasper, AL offer?
Dairy Queen Grill & Chill in Jasper offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill in Jasper?
The restaurant is open Monday to Thursday and Sunday from 9:30 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill in Jasper?
Yes, Dairy Queen Grill & Chill offers a drive-thru for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating and accommodations for families?
Yes, the location has indoor and outdoor seating, booster seats, high chairs, is wheelchair accessible, has restrooms, and is family-friendly.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order for pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/41722/.
Are there any special programs or apps to get exclusive deals at Dairy Queen Grill & Chill in Jasper?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
How can I contact Dairy Queen Grill & Chill in Jasper?
You can call them at +1 205-221-3989 or visit their Facebook page at https://www.facebook.com/335022899876126.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Jasper?
You might visit James Fowler Park, a nearby park and stadium, or stop by The Children’s Place for children's clothing. Both are conveniently located close to Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Jasper?
Yes, nearby dining options include Hardee’s, Ruby Tuesday, Sakura Japanese Restaurant, and Taqueria Guerrerense, all within close proximity for varied tastes.
What nearby services and shops can I find in the same area as Dairy Queen Grill & Chill?
Nearby you can find Lawson Real Estate for property needs, Security Federal Savings Bank for banking, and Jasper Phone and Repair for mobile phone services.