Dairy Queen Grill & Chill

3.7
574 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
279 Hwy 78 W, Jasper, AL
35501-3739, United States

Hours

Reviews

3.7
574 reviews
5 stars
225
4 stars
143
3 stars
82
2 stars
39
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted rude behavior from staff, particularly the night manager, leading to a negative customer experience.

Food Quality

Several customers reported issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.

Ice Cream Praise

Many customers praised the ice cream, particularly the Blizzards, noting them as a highlight of their visits.

Inconsistent Experience

Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.

Operational Issues

Frequent complaints about the restaurant closing early, running out of menu items, and slow service were noted.
  • BW
    Brandi Watters
    Dec 13, 2025
    1.0
    Night manager is RUDE !!! I came in with a mobile order that was debited from my account and didn't show in the app. I showed the girl at the counter the order and the exact amount and the debit from my account. She said that's ok I'll make it for you. Then the night manager YELLED AT HER so loud you could hear her across the restaurant saying THATS WHY I HATE THAT FREAKING APP. WE ARE ((NOT)) MAKING IT BECAUSE (WE) DON'T HAVE THE MONEY. The woman never even addressed me herself. I left empty handed. She is incredibly rude.
  • MM
    MO Mules
    Jun 7, 2023
    3.0
    Meh, kinda to expensive for what it is.
  • CU
    Clair Usry
    Jan 21, 2023
    5.0
    Lady working the drive through was friendly. We got blizzards and they were great.
  • TP
    Tracy Pittman
    Mar 25, 2021
    4.0
    Love the cheese curds and pretzels with cheese.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Jasper, AL offer?

Dairy Queen Grill & Chill in Jasper offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.

What are the operating hours of Dairy Queen Grill & Chill in Jasper?

The restaurant is open Monday to Thursday and Sunday from 9:30 AM to 9:30 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.