Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.3
1,930 reviews
5 stars
1,050
4 stars
540
3 stars
209
2 stars
53
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, especially during peak hours, with long wait times at both the drive-thru and counter.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
The restaurant received praise for cleanliness, but some reviews mentioned unsanitary conditions and dirty dining areas.
Staff Friendliness
Many customers appreciated the friendly and helpful staff, particularly highlighting individual employees for their excellent service.
Value for Money
Customers noted that while prices are reasonable, there were complaints about portion sizes and the quality of food not matching expectations.
- JCJames CappsDec 4, 20251.012-4-25 8pm I walked in, stood at the counter for about 5 minutes with the worker completely ignoring me while I heard the lady around the corner taking drive thru orders. So I left and went next door to Whataburger. Good service there.
- SGSam GeorgeNov 15, 20251.0I ordered the beef tips three different times. First time they were wonderful. 2nd and 3rd time sever pieces were half fat! Because of the coating you couldn’t tell until you took a bite. Very discouraging.
- PPProxyOct 25, 20251.0Bagger was picking at his head, we didn’t get our crinkle fries only curly, I’ll give it them, they managed to put the Mac and cheese in the bag, and I understand that a fast food place is high demand-I work one-but I have never seen a bagger pick at his head then touch the bags. I’m also a picky eater when it comes to fries and I can’t stand the curly fries, I like crinkle or straight never curly.
- NMNicole MadisonOct 24, 20255.0Love the food
- SSStephanie SchaeferOct 8, 20251.0*** UPDATE SINCE I POSTED THIS REVIEW CORPORATE ASKED ME TO CONTACT THEM AND I DID THAT WAS A WEEK AGO I'VE NOT HEARD ANYTHING . SO APPARENTLY EVERY NEGATIVE REVIEW GETS A RESPONSE FROM CORPORATE JUST SO THAT IT LOOKS GOOD BUT THEY DON'T ACTUALLY SPEAK TO YOU IN RETURN ****I went to grab a door dash order. After 22 minutes of watching the employees just hold empty bags and stare at the screen like they were just...lost I asked for the manager. Only to find out the person who was so confused was the manager. Mind you the order I was picking up AND the 10 people in the lobbys orders were ready. Just sitting in the expo window. The manager says to me he's busy and other orders take priority which seemed to be the drive thru. I will mention that since I had to stand there for over 25 minutes I observed a young man wearing gloves, he was weighing out roast beef. I saw him rub his face and hair and just continue to man handle the meat with no regard. Eventually just had to yell at the manager to JUST PUT THE FOOD IN THE BAG so I could escape the pure stupidity I had to go through. If you value your time and health, GO SOMEWHERE ELSE!!