Whataburger

4.2
341 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
612 Pelham Road South, Jacksonville, AL
36265, United States

Hours

Reviews

4.2
341 reviews
5 stars
239
4 stars
29
3 stars
20
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, leading to frustration with the service.

Food Quality

While some customers praised the food as delicious and fresh, others experienced cold or improperly prepared items.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.

Pricing Concerns

Several reviews mentioned that the prices were high for the quality and service received.

Cleanliness

The restaurant was noted as clean by many customers, contributing positively to their overall experience.
  • TP
    that1guy plays
    Dec 29, 2025
    1.0
    Worker openly and loudly laughed in my face after leaving me forgotten in the drive thru for 15+ minutes as the only car there.
  • WW
    Wormman
    Dec 12, 2025
    1.0
    I was greeted but the cashier was talking on her ear piece and other employees. Service was alright. Will not return
  • MO
    Michelle Owen
    Dec 6, 2025
    5.0
    My husband and I ate there tonight. It took a long time for our food to come out. When the man brought it to the table he apologized for the wait and he gave us 2 cookies. I thought that was very nice.
  • MV
    Michelle VanDeman
    Nov 28, 2025
    5.0
    Now that they brought breakfast back at 11pm to 11am they are doing way better.. where is live they took it away for a bit and quickly found out that we weren't having it 🤣
  • BB
    Bo Borden
    Nov 22, 2025
    5.0
    Trell was an absolute beast. Super nice location and man, gotta go check the place out and tell him hi!

Frequently Asked Questions About Whataburger

Where is Whataburger in Jacksonville, AL located?

Whataburger is located at 612 Pelham Road South, Jacksonville, AL 36265, USA.

What are the operating hours for Whataburger in Jacksonville, AL?

Whataburger is open 24 hours a day, 7 days a week.