Whataburger

4.2
330 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
612 Pelham Road South, Jacksonville, AL
36265, United States

Hours

Reviews

4.2
330 reviews
5 stars
232
4 stars
28
3 stars
19
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and breakfast items, noting them as delicious and satisfying, though some reported issues with cold or incorrect orders.

Service Issues

Multiple reviews highlighted problems with order accuracy and slow service, particularly in the drive-thru, leading to customer frustration.

Pricing Concerns

Many customers felt the prices were high for fast food, with some expressing that the cost did not match the quality or service received.

Staff Friendliness

Several reviews mentioned friendly and helpful staff, contributing positively to the overall dining experience.

Cleanliness and Atmosphere

While some customers enjoyed the atmosphere, others reported cleanliness issues, particularly in the dining area and drink station.
  • RS
    Ray Smith
    Oct 21, 2025
    5.0
    Usually only get grilled chicken and it's great every time. It's the beat one in jville! Only reason atmosphere got 3 stars is the sun shines right in face every time lol
  • YY
    Yoda
    Oct 20, 2025
    1.0
    Whataburger should fire there entire staff, and hire people who actually know how to read orders
  • PD
    pearl durant
    Oct 13, 2025
    5.0
    Food good, service excellent
  • FM
    Fred Maddox
    Oct 4, 2025
    4.0
    Good burgers here. This is a relatively new location in Jacksonville, and this was my first visit.
  • KC
    Kevin Campbell
    Sep 21, 2025
    5.0
    Amazing breakfast and kind people ❤️ overall great food and great atmosphere great experience.. go here every morning for breakfast 😋

Frequently Asked Questions About Whataburger

Where is Whataburger in Jacksonville, AL located?

Whataburger is located at 612 Pelham Road South, Jacksonville, AL 36265, USA.

What are the operating hours for Whataburger in Jacksonville, AL?

Whataburger is open 24 hours a day, 7 days a week.