Brand Certified
Whataburger
4.2(375 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
612 Pelham Road South, Jacksonville, AL
36265, United States
Certified by Whataburger • Mar 01, 2026
(256) 365-1043
Certified by Whataburger • Mar 01, 2026
https://whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.2
375 reviews
5 stars
270
4 stars
29
3 stars
20
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Hilary received numerous praises for her exceptional customer service, with many customers expressing their intention to return because of her.
Food Quality
Overall, customers enjoyed the food, describing it as delicious and fresh, although some noted inconsistencies in order accuracy and temperature.
Pricing Concerns
Several reviews mentioned that the prices are considered high for fast food, with some customers feeling that the value did not match the cost.
Wait Times
Customers frequently reported long wait times, particularly in the drive-thru, which affected their overall experience.
Staff Attitude
While many staff members were praised for their friendliness, there were also complaints about rudeness and inattentiveness from some employees.
- GPGabi Palacios3 days ago5.0Armando and Moises are the best employees y'all have ever had they are such a vibe
- CHCason HudginsFeb 22, 20265.0MOE IS INCREDIBLE!!! Service like hers is very hard to find, she truly cares for her community and costumers!!!
- AGAndrew GreenFeb 21, 20261.0I ordered 3 burgers and it first took 40 minutes to get them then when they came one was missing then I went in side then it took 30 more minutes to get one burger
- BCB CFeb 14, 20261.0First of the berry drink has spoiled juice pearls. I had it back in December and it still the same. It tastes like a dead rat. The girl took my debit card disappeared with it. Finally gave it back when I said where is my card. The food was old. Asking for spicy ketchup she gave only 2 for 2 meals. The quality of this whatburger is awful. Cooperate needs to come in and do some house cleaning. I am stuck with another bad drink because they wont do refunds on anything. If my debit card has any illegal transactions then I will file a police report. It was not busy at all for her to take off with my card. It wasnt busy to have terrible food.
- CCCarlee ClayFeb 8, 20265.0We came at about 12:30 and the workers were actually so nice! Leslie was the absolute sweetest which you don’t find a lot especially this late at night. I’ve never had a bad experience!
Frequently Asked Questions About Whataburger
Where is Whataburger in Jacksonville, AL located?
Whataburger is located at 612 Pelham Road South, Jacksonville, AL 36265, USA.
What are the operating hours for Whataburger in Jacksonville, AL?
Whataburger is open 24 hours a day, 7 days a week.
What types of food and services does Whataburger offer?
Whataburger serves burgers, chicken, salads, breakfast, lunch, dinner, and dessert. They also offer seating, a children's menu, and accommodate vegetarian options.
Is Whataburger in Jacksonville dog-friendly?
Whataburger allows dogs outside but does not allow dogs inside the restaurant.
Can I pay by credit or debit card at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments. They do not require cash only.
Does Whataburger offer mobile ordering or online menu access?
Yes, you can view the menu and place orders online through their official website.
Is Whataburger accessible for individuals with disabilities?
Yes, Whataburger has wheelchair accessible entrance, seating, parking, and restrooms.
What are some nearby food options if I visit Whataburger in Jacksonville?
Nearby food options include A&W Restaurant, Papa Johns Pizza, Taco Bell, Jack's, Dunkin', and 7 Brew Coffee, offering a variety of American, pizza, fast food, coffee, and breakfast options.
Are there convenient places nearby for coffee near Whataburger?
Yes, nearby coffee shops include Starbucks, 7 Brew Coffee, and Dunkin', perfect for grabbing a coffee before or after your meal at Whataburger.
What nearby services can I access around Whataburger Jacksonville?
Nearby services include Jacksonville Mental Health for counseling and health needs, Sud Stop Car Wash for auto detailing, Dollar General for discount shopping, and Cellular Sales and Verizon Authorized Retailer for mobile phone needs.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Phone number
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