Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
While some customers praised the food as delicious and fresh, others experienced cold or improperly prepared items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Pricing Concerns
Several reviews mentioned that the prices were high for the quality and service received.
Cleanliness
The restaurant was noted as clean by many customers, contributing positively to their overall experience.
TP
that1guy plays
Dec 29, 2025
1.0
Worker openly and loudly laughed in my face after leaving me forgotten in the drive thru for 15+ minutes as the only car there.
WW
Wormman
Dec 12, 2025
1.0
I was greeted but the cashier was talking on her ear piece and other employees. Service was alright. Will not return
MO
Michelle Owen
Dec 6, 2025
5.0
My husband and I ate there tonight. It took a long time for our food to come out. When the man brought it to the table he apologized for the wait and he gave us 2 cookies. I thought that was very nice.
MV
Michelle VanDeman
Nov 28, 2025
5.0
Now that they brought breakfast back at 11pm to 11am they are doing way better.. where is live they took it away for a bit and quickly found out that we weren't having it 🤣
BB
Bo Borden
Nov 22, 2025
5.0
Trell was an absolute beast. Super nice location and man, gotta go check the place out and tell him hi!
Whataburger is located at 612 Pelham Road South, Jacksonville, AL 36265, USA.
What are the operating hours for Whataburger in Jacksonville, AL?
Whataburger is open 24 hours a day, 7 days a week.
What types of food and services does Whataburger offer?
Whataburger serves burgers, chicken, salads, breakfast, lunch, dinner, and dessert. They also offer seating, a children's menu, and accommodate vegetarian options.
Is Whataburger in Jacksonville dog-friendly?
Whataburger allows dogs outside but does not allow dogs inside the restaurant.
Can I pay by credit or debit card at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments. They do not require cash only.
Does Whataburger offer mobile ordering or online menu access?
Yes, you can view the menu and place orders online through their official website.
Is Whataburger accessible for individuals with disabilities?
Yes, Whataburger has wheelchair accessible entrance, seating, parking, and restrooms.
What are some nearby food options if I visit Whataburger in Jacksonville?
Nearby food options include A&W Restaurant, Papa Johns Pizza, Taco Bell, Jack's, Dunkin', and 7 Brew Coffee, offering a variety of American, pizza, fast food, coffee, and breakfast options.
Are there convenient places nearby for coffee near Whataburger?
Yes, nearby coffee shops include Starbucks, 7 Brew Coffee, and Dunkin', perfect for grabbing a coffee before or after your meal at Whataburger.
What nearby services can I access around Whataburger Jacksonville?
Nearby services include Jacksonville Mental Health for counseling and health needs, Sud Stop Car Wash for auto detailing, Dollar General for discount shopping, and Cellular Sales and Verizon Authorized Retailer for mobile phone needs.