Taco Bell

3.9
1071 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1611 Pelham Road S. in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1611 Pelham Road S., Jacksonville, AL
36265, United States

Hours

Reviews

3.9
1,071 reviews
5 stars
463
4 stars
280
3 stars
170
2 stars
55
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff being inattentive or rude.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold food, insufficient portions, and incorrect orders.

Positive Experiences

Some customers had positive experiences with friendly staff and good food, highlighting specific items they enjoyed.

Cleanliness Concerns

Several reviews pointed out cleanliness issues in the dining area and with food preparation.
  • VH
    Valencia Holloway
    Dec 17, 2025
    5.0
    I may be biased because I love taco bell, but it's something about when my crunchy taco is actually crunchy and not slapped together that makes me like this taco bell.
  • EE
    Elizabeth Embrey
    Dec 7, 2025
    3.0
    Most of the time service is okay. Theres a guy with a black beard that does his job very well. He's personable, nice, and quick. However, theres a girl with purple hair who im assuming is a new hire… they have not trained her at all. She doesn't know how to work the online orders or reward system at all. Im not gonna assume its her fault I imagine she hasn’t been trained properly. Also, they never give enough chips for an order of nachos and cheese dip and they are stale as all get out, tacos are always soggy and have way too much lettuce (mind you we ordered light lettuce), quesadillas are folded and cut weird.. like not correct at all. This restaurant is just not run very well. Management seems to be lack luster. Like actually the worst taco bell Ive ever been to but its just the closest one so I keep going.
  • ML
    Michael Lee
    Dec 4, 2025
    5.0
    Stopped in on our way to a date night concert, immediately walking in the do we were complimented on how nice we looked. We had good food here, there was a little hiccup on food rang up differently than we ordered, and once we caught it and took the receipt back up, they immediately handled it, gave us back our overcharge and we so Friendly doing so. A + for how easy they took care of the issue! A great experience overall
  • OA
    Oliver Allen
    Dec 4, 2025
    5.0
    Good place to go for a quick meal. Food was fresh and hot, served quickly, not much wait. Decent prices.
  • CK
    Christopher Kupiec
    Nov 25, 2025
    4.0
    I pulled into the parking lot at 6:13 and finally made it to speaker at 6:34. Sat at the speaker until 6:47 when I was able to let them know I had a mobile order. Pulled up to window and was handed drinks and asked to pull around to the front door and it would be out asap. Food was brought out at 6:56. I understand being busy, but almost an hour in the drive-thru is a bit ridiculous. The guy at the window is definitely doing his best though and staying positive!

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1611 Pelham Road S. in Jacksonville, AL?

Taco Bell is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 1611 Pelham Road S. has drive-through service available every day from 9:00 AM to 2:00 AM.