Brand Certified
Taco Bell
3.9(1075 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
1611 Pelham Road S., Jacksonville, AL
36265, United States
Certified by Taco Bell • Mar 01, 2026
(256) 435-8403
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/al/jacksonville/1611-pelham-road-s-.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1611 Pelham Road S. in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.9
1,075 reviews
5 stars
466
4 stars
280
3 stars
170
2 stars
56
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold food, insufficient portions, and overcooked items.
Staff Friendliness
Despite service issues, several customers noted that some staff members were friendly and helpful.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues in the dining area and restrooms, affecting the overall experience.
- SRShalanda ReedFeb 14, 20262.0When placing the order an item was left off and speaking to the shorter, older lady that was given the food to the drive-through worker she spoke hatefulness and was very rude when we were trying to get things figured out and needed to simply add on to our order, what was left off.
- VHValencia HollowayDec 17, 20255.0I may be biased because I love taco bell, but it's something about when my crunchy taco is actually crunchy and not slapped together that makes me like this taco bell.
- EEElizabeth EmbreyDec 7, 20253.0Most of the time service is okay. Theres a guy with a black beard that does his job very well. He's personable, nice, and quick. However, theres a girl with purple hair who im assuming is a new hire… they have not trained her at all. She doesn't know how to work the online orders or reward system at all. Im not gonna assume its her fault I imagine she hasn’t been trained properly. Also, they never give enough chips for an order of nachos and cheese dip and they are stale as all get out, tacos are always soggy and have way too much lettuce (mind you we ordered light lettuce), quesadillas are folded and cut weird.. like not correct at all. This restaurant is just not run very well. Management seems to be lack luster. Like actually the worst taco bell Ive ever been to but its just the closest one so I keep going.
- MLMichael LeeDec 4, 20255.0Stopped in on our way to a date night concert, immediately walking in the do we were complimented on how nice we looked. We had good food here, there was a little hiccup on food rang up differently than we ordered, and once we caught it and took the receipt back up, they immediately handled it, gave us back our overcharge and we so Friendly doing so. A + for how easy they took care of the issue! A great experience overall
- OAOliver AllenDec 4, 20255.0Good place to go for a quick meal. Food was fresh and hot, served quickly, not much wait. Decent prices.
Frequently Asked Questions About Taco Bell
What are the regular operating hours for Taco Bell at 1611 Pelham Road S. in Jacksonville, AL?
Taco Bell is open daily from 9:00 AM to 2:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, the Taco Bell at 1611 Pelham Road S. has drive-through service available every day from 9:00 AM to 2:00 AM.
Can I order food online from this Taco Bell and pick it up at the restaurant?
Yes, you can order ahead online or using the mobile app for pick up at this Taco Bell location.
What types of menu items does the Taco Bell at 1611 Pelham Road S. serve?
They serve classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as combos, breakfast items, drinks, sweets, and sides.
What payment methods are accepted at this Taco Bell?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Taco Bell on Pelham Road suitable for families and children?
Yes, the restaurant welcomes families and children, and it also provides seating and restrooms for your convenience.
Are there any places nearby for additional services such as gas or convenience shopping?
Yes, nearby places include MAPCO and Murphy USA gas stations, which offer convenience store items and automotive accessories.
Where can I find healthcare services near Taco Bell at 1611 Pelham Road S.?
Nearby healthcare options include Fast Pace Health Urgent Care, Drayer Physical Therapy Institute, Sparks Orthopedics and Sports Medicine, and Jacksonville Discount Pharmacy.
Are there any nearby places for vision care close to this Taco Bell?
Yes, Alabama Vision Source, David Chandler Optometrist, and Walmart Vision & Glasses are located nearby for your vision care needs.
How can the nearby AT&T Store be useful when visiting Taco Bell on Pelham Road?
If you need mobile phone services or electronics while visiting Taco Bell, the nearby AT&T Store provides telecommunications products and support.
Brand Certified Facts from Taco Bell
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