Bojangles

4.2
562 reviews
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Business Details

1061 J.D. and L. Drive SW, Jacksonville, AL
36265, United States
(256) 940-9247
https://locations.bojangles.com/al/jacksonville/1061-j.d.-and-l.-drive-sw.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1061 J.D. and L. Drive SW, Jacksonville, AL
36265, United States

Hours

Reviews

4.2
562 reviews
5 stars
308
4 stars
133
3 stars
58
2 stars
27
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times for food.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While many praised the food as delicious, there were also reports of cold or poorly prepared items.

Staff Friendliness

Several reviews highlighted the friendliness of the staff, particularly during morning shifts.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
  • MM
    Mega1
    Nov 17, 2025
    1.0
    Keep your people at the front counter when you are busy!
  • CC
    christina collier
    Nov 7, 2025
    1.0
    Came tho drive thru left out my food didn't give me my debt card or receipt refused refund unapologetic and recorded my expenses I will not be visiting this establishment ever again.
  • MM
    Michelle McLane
    Nov 7, 2025
    1.0
    I waited 45 minutes for curbside delivery and decided to go inside. Took 5 plus minutes to get anyone's attention. Talked me into not canceling order as initially requested. Was given disgusting chicken breast. Did not receive side of rice ordered. Meal was $14.69. Never again!!
  • SO
    Sofia Olyniec
    Oct 22, 2025
    3.0
    Got a DoorDash there . Got there at 6:21 shows pick up time 6:24 and y’all say that 12 more minutes. But waited like almost 35 minutes and I went in the store worker said 7 more minutes. Listen . I’m not trying to mean or anything. But really if y’all did not have the food ready just said is not ready . Happen multiple times . Really just wasting my time on DoorDash and miss other orders . Get more workers pls or get nicer and faster worker can get a damn order done . Really . Really pissed us off . And really not making us happy . I’m not really this kind of person but when it comes to this I will be mad and not happy
  • LE
    Lisa Evans
    Oct 11, 2025
    1.0
    I ordered a 3 piece box & added an extra piece it was supposed to be 2 breast & 2 thighs and I was charged extra for the breast. When I got home I had 3 thighs & 1 leg! I called several times, goes to voice mail for ext 40026 & voice mail is full!! They were not busy, I was the ONLY customer in the lobby. This meal was for 2 & I don't eat dark meat, Very unsatisfied!!
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles in Jacksonville, AL?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.