Bojangles

4.2
565 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1061 J.D. and L. Drive SW, Jacksonville, AL
36265, United States

Hours

Reviews

4.2
565 reviews
5 stars
310
4 stars
133
3 stars
58
2 stars
27
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

While many enjoyed the food, there were complaints about cold or poorly prepared items, including raw chicken and incorrect side orders.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were mentions of unprofessional behavior from some employees.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the overall dining experience.
  • BB
    Brenda Batey
    Jan 2, 2026
    5.0
    My dad eats here 6 days a week so with the staff being so good an kind with one exception on the staff an 1 believe she is management and that there is really so unprofessional right there because him coming in every day shows loyalty an I believe paying customers pays there paycheck so to the women who has the angry look on her face everytime we come in there u made it bad for rest an my guy me seedad always gets a kind smile an casual talk
  • KM
    Kayla Mashburn
    Jan 1, 2026
    5.0
    Whoever was working on New Years Day at 9 am in the morning needs a raise, or bonus because the food was perfect ❤️
  • SE
    Shannon Eubanks
    Dec 15, 2025
    1.0
    Went in around 430 pm and ordered approximately $40 worth of food. After about 10 mins we were told it would be 25 mins because they were out of chicken. It took about 37 mins to get our food.
  • MM
    Mega1
    Nov 17, 2025
    1.0
    Keep your people at the front counter when you are busy!
  • MM
    Michelle McLane
    Nov 7, 2025
    1.0
    I waited 45 minutes for curbside delivery and decided to go inside. Took 5 plus minutes to get anyone's attention. Talked me into not canceling order as initially requested. Was given disgusting chicken breast. Did not receive side of rice ordered. Meal was $14.69. Never again!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles in Jacksonville, AL?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.