Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2035 College Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
350 reviews
5 stars
160
4 stars
93
3 stars
49
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and unresponsive staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold food, poorly made items, and unsatisfactory taste.
Customer Service
Despite some negative experiences, several reviews praised the friendliness and helpfulness of the staff, indicating a mix of service quality.
- MCMegan cranford3 days ago1.0Came here twice the past month. Nobody would answer through the drive through so I pulled up to the order machine and she said they didn’t have a car hopper to use the drive through which I tried. The second time nobody would answer any machines nor the window.
- SNStephen NewtonDec 4, 20251.0Im goving a 1 star only because i have to, should have been a zero. Stopped by this morning to get something to eat at drive through. No one answered l, after waiting a few kins i pulled to the window and waited a few mins for no one to answer. Finally just drove off. This location is absolutely horrible for service
- GGgloopygloopOct 18, 20251.0this is genuinely the worst fast food restaurant in jackson they seem to never have anything i had just gotten an ice cream there after giving that place a final chance i ordered ice cream and didn’t even get toppings that i asked for🤦♀️
- BIbilly isbellSep 10, 20251.0Left several times without my order due to 20+ minute wait time. My last order was the big dill smash burger. Got home and cheese was the only thing on the burger.
- GCGodfrey ChaffinAug 23, 20251.0The worst ever to start with ran out of what we ordered at lunch food was cold only 1 pice of bacon on a bit 😫