Brand Certified
McDonald's
3.4(482 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2455 College Ave, Jackson, AL
36545, United States
Certified by McDonald's • Mar 01, 2026
(251) 246-5044
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
482 reviews
5 stars
161
4 stars
107
3 stars
82
2 stars
25
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Several customers reported issues with food quality, including cold or improperly prepared items, and concerns about cleanliness in food preparation.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms, contributing to an overall negative experience.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside, leading to dissatisfaction with the speed of service.
- WWWyatt WeinkaufFeb 11, 20263.0Its was okay.
- MGMalaysia GreeneFeb 5, 20261.0Extremely rude workers, will never eat here again!
- AAAbigialJan 10, 20261.0Horrible service, they always get your order wrong and always argue with you. Always have an attitude, there seems to be no management and you’ll wait an hour to get your food. Dirty as well
- DCDavid CragerNov 16, 20251.0Slowest mc Donald’s in the south
- EMEvan MaurerNov 16, 20251.0Ordered breakfast on kiosk. Decided to go up to the counter after 30 mins of waiting and watching customers come in and out and several going through drive through as we still wait on ours. Stood at the counter waiting until finally someone acknowledged to find out what we were needing. After getting the food the eggs come out raw with literally egg juice seeping into pancakes, while one of the workers is walking around in the kitchen area without having shoes on. Ask to speak to a manager and her only excuse was that she has a bunch of kids working today. That's a terrible excuse and asked for a refund. Was asked to present a receipt, which we couldn't because the kiosk never printed one. She just gave us $25 and we walked out. Due to the fact of being served raw egg and seeing an employee in the back with the food and not wearing any shoes justifies a call to OSHA to ensure not only of the safety for the "kids" working there, but also to the customers eating the food. I notice there is a trend of very poor reviews and the response back from the "owner" is a link, so spare me the automated response to the review and instead use that time to look at camera footage (11/16/25 around 9:00am) of your employees not wearing shoes in the kitchen.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2455 College Ave, Jackson, AL?
McDonald's at 2455 College Ave, Jackson, AL is open daily from 5:00 AM to 12:00 AM (midnight).
Is the drive-thru service available and what are its hours?
Yes, the drive-thru service is available daily from 5:00 AM to 12:00 AM at this McDonald's location.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 12:00 AM at this location.
Can I order food online or via a mobile app from this McDonald's?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available for iOS and Android to place your order.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup service is available for your convenience at this McDonald's.
What services and amenities are available at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby fast food options are available around McDonald's at 2455 College Ave?
Nearby fast food options include another McDonald's and Burger King, providing convenient alternatives if you want to explore different menu items.
What pharmacies or convenience stores are close to McDonald's for quick errands?
Walgreens is located nearby, offering vitamins, supplements, pharmacy services, and convenience store items for your quick errands before or after your meal.
Are there grocery stores near McDonald's where customers can shop?
Yes, Ramey's Pic N Sav and Pic N Sav grocery stores are nearby, perfect for picking up groceries or bakery items before or after visiting McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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