Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
477 reviews
5 stars
160
4 stars
106
3 stars
81
2 stars
25
1 star
105
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers reported unsanitary conditions, particularly in the bathrooms and play area, with some mentioning dirty floors and the presence of bugs.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor attitudes and lack of assistance during orders.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items, as well as issues with missing items from orders.
Service Speed
Many customers experienced long wait times, particularly in the drive-thru, with some stating they left without being served.
Mixed Experiences
While some customers praised the service and food quality, many others had negative experiences, indicating a lack of consistency in performance.
- DCDavid CragerNov 16, 20251.0Slowest mc Donald’s in the south
- EMEvan MaurerNov 16, 20251.0Ordered breakfast on kiosk. Decided to go up to the counter after 30 mins of waiting and watching customers come in and out and several going through drive through as we still wait on ours. Stood at the counter waiting until finally someone acknowledged to find out what we were needing. After getting the food the eggs come out raw with literally egg juice seeping into pancakes, while one of the workers is walking around in the kitchen area without having shoes on. Ask to speak to a manager and her only excuse was that she has a bunch of kids working today. That's a terrible excuse and asked for a refund. Was asked to present a receipt, which we couldn't because the kiosk never printed one. She just gave us $25 and we walked out. Due to the fact of being served raw egg and seeing an employee in the back with the food and not wearing any shoes justifies a call to OSHA to ensure not only of the safety for the "kids" working there, but also to the customers eating the food. I notice there is a trend of very poor reviews and the response back from the "owner" is a link, so spare me the automated response to the review and instead use that time to look at camera footage (11/16/25 around 9:00am) of your employees not wearing shoes in the kitchen.
- HHhonakermOct 29, 20255.0Typical McDonald's and clean.
- RWRaven WalkerOct 19, 20251.0Extremely filthy! Bathrooms stink. And the kids play place has been filthy every time I have tried to bring my grandkids over there. We end up just having to leave and take them to the park. Which is ridiculous considering it has been dirty for weeks!
- TFTori FehrOct 4, 20251.0Weekend staff is HORRIBLE, woman taking orders is incredibly rude with an attitude I’ve never before experienced in a drive through. I have yet to receive a correct order. Today I tried to clarify that one of the coffees ordered was an ice coffee. She said “Yeah what about it. Pull up.” We pulled up, paid and received three hot coffees. This is not a difficult job, but clearly more training is required here.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2455 College Ave, Jackson, AL?
McDonald's at 2455 College Ave, Jackson, AL is open daily from 5:00 AM to 12:00 AM (midnight).
Is the drive-thru service available and what are its hours?
Yes, the drive-thru service is available daily from 5:00 AM to 12:00 AM at this McDonald's location.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 12:00 AM at this location.
Can I order food online or via a mobile app from this McDonald's?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available for iOS and Android to place your order.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup service is available for your convenience at this McDonald's.
What services and amenities are available at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby fast food options are available around McDonald's at 2455 College Ave?
Nearby fast food options include another McDonald's and Burger King, providing convenient alternatives if you want to explore different menu items.
What pharmacies or convenience stores are close to McDonald's for quick errands?
Walgreens is located nearby, offering vitamins, supplements, pharmacy services, and convenience store items for your quick errands before or after your meal.
Are there grocery stores near McDonald's where customers can shop?
Yes, Ramey's Pic N Sav and Pic N Sav grocery stores are nearby, perfect for picking up groceries or bakery items before or after visiting McDonald's.