Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including cold hamburgers and old fries.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, slow service, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unclean dining areas.
Customer Experience
Mixed experiences with customer service; some praised friendly staff while others reported rudeness and lack of acknowledgment.
Operational Problems
Frequent complaints about the dining room being closed, long wait times, and issues with mobile ordering.
NW
NaKesha Walker-Scott
Oct 30, 2025
1.0
I was so looking to this food and I was sooooo disappointed! My fries were cold and my bread soggy. I eat here after and this was by far the worst service! I may go back but I will only gwt chicken & no mayo on my burger. I hope you guys do better. This is Wendy's kind of service
LM
LK M
Oct 21, 2025
1.0
Yall be making up your own rules !
KK
Kiki Westcoast (Kween)
Oct 14, 2025
1.0
Usually when I go here the food is fresh today all three of my double stacks were cold, all three of my fries were extremely crunchy, and all three of my nuggets were old an stale . I love Wendy's as a food chain but this was in acceptable and I may take a nice while before returning my advice is to send it out fresh even if you can't send it out quickly , the drive thru takers were great just the food was not fresh it was cold an old I ordered 3 double stack biggie bags around 7:20pm !
KM
Kasey McCrary
Sep 25, 2025
1.0
Staff is always rude.
JP
Jossie Ponton
Sep 13, 2025
1.0
Clearly blood on my bag and money . The man at the window argued with me that it was not . Said it was BBQ sauce. In person it is brighter and was all over the first bag” pooled” . Second bag had it and on box, money, coins, receipt. It was very clearly blood and not sauce !!!! Obviously threw away .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Huntsville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Huntsville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 858-6566.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #512 Moores Mill Wendy’s serve breakfast?
Yes, this Wendy’s location in Huntsville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for this Wendy's location?
This Wendy's is open daily from 6:00 AM to midnight.
Does this Wendy's have a drive-thru service?
Yes, the drive-thru is open every day from 6:00 AM to midnight.
Where is this Wendy's located?
It is located at 1624 Us Highway 72 E., Huntsville, AL 35811, USA.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I place an order for pickup or delivery?
You can order through the Wendy's app or their website at order.wendys.com by selecting this location.
Is Wendy's delivery available in my area?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What other dining options are nearby?
Nearby dining options include Taco Bell, Subway, and KFC, all offering a variety of fast food choices.
Are there convenience stores or gas stations near Wendy's?
Yes, nearby convenience stores and gas stations include Minit Man Food Store, Sunoco Gas Station, Shell, and MAPCO.
What fitness or wellness centers are close to this Wendy's?
Nearby fitness and wellness centers include 24/7 Health Club - Huntsville Club, 20/30 Fast Track Huntsville, 24/7 Fitness Center, and Revive Clinic HSV.