Wendy's

3.7
1251 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1624 Us Highway 72 E., Huntsville, AL
35811, United States

Hours

Reviews

3.7
1,251 reviews
5 stars
470
4 stars
349
3 stars
181
2 stars
84
1 star
167

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold hamburgers and old fries.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, slow service, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and unclean dining areas.

Customer Experience

Mixed experiences with customer service; some praised friendly staff while others reported rudeness and lack of acknowledgment.

Operational Problems

Frequent complaints about the dining room being closed, long wait times, and issues with mobile ordering.
  • NW
    NaKesha Walker-Scott
    Oct 30, 2025
    1.0
    I was so looking to this food and I was sooooo disappointed! My fries were cold and my bread soggy. I eat here after and this was by far the worst service! I may go back but I will only gwt chicken & no mayo on my burger. I hope you guys do better. This is Wendy's kind of service
  • LM
    LK M
    Oct 21, 2025
    1.0
    Yall be making up your own rules !
  • KK
    Kiki Westcoast (Kween)
    Oct 14, 2025
    1.0
    Usually when I go here the food is fresh today all three of my double stacks were cold, all three of my fries were extremely crunchy, and all three of my nuggets were old an stale . I love Wendy's as a food chain but this was in acceptable and I may take a nice while before returning my advice is to send it out fresh even if you can't send it out quickly , the drive thru takers were great just the food was not fresh it was cold an old I ordered 3 double stack biggie bags around 7:20pm !
  • KM
    Kasey McCrary
    Sep 25, 2025
    1.0
    Staff is always rude.
  • JP
    Jossie Ponton
    Sep 13, 2025
    1.0
    Clearly blood on my bag and money . The man at the window argued with me that it was not . Said it was BBQ sauce. In person it is brighter and was all over the first bag” pooled” . Second bag had it and on box, money, coins, receipt. It was very clearly blood and not sauce !!!! Obviously threw away .

Frequently Asked Questions About Wendy's

Is #512 Moores Mill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.