Wendy's

3.7
1013 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2005 Hobbs Road S.E., Huntsville, AL
35803, United States

Hours

Reviews

3.7
1,013 reviews
5 stars
416
4 stars
249
3 stars
151
2 stars
68
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional staff, with many noting a lack of friendliness and poor customer service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Temperature

A significant number of customers complained about receiving cold or old food, indicating a consistent problem with food freshness.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address ongoing service problems.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that when orders were correct, the food was enjoyable.
  • LB
    lvrofjazz B
    Jan 4, 2026
    5.0
    Dealt with a manager named CeeCee and she was amazing!! Super friendly and extremely helpful!
  • RV
    Rachel Vandergrift
    Nov 25, 2025
    5.0
    Lizzy was very kind and professional when she took my order. I will definitely be back to eat there.
  • LC
    leslevres cp
    Nov 25, 2025
    1.0
    For was cold I should have known thus would happen when I didn't seealine at the drive threw. Called the store and call went to voicemail, they were not busy so I'm not sure why they didn't answer
  • TL
    Tony Lang
    Nov 11, 2025
    5.0
    Very clean and organized, great attitudes, plenty to drink.
  • SB
    Sheena Brown
    Sep 17, 2025
    5.0
    I loved their new Wednesday meal!! Employees there working hard and very respectful!!!

Frequently Asked Questions About Wendy's

Is #511 Hobbs Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 2005 Hobbs Road S.E.?

The drive-thru is open daily from 8:00 AM to 11:00 PM.