Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,007 reviews
5 stars
412
4 stars
248
3 stars
151
2 stars
69
1 star
127
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or incorrect food items, leading to dissatisfaction.
Service Issues
Frequent complaints about rude staff, long wait times, and incorrect orders were noted.
Customer Experience
Several reviews highlighted poor customer service and lack of communication from staff.
Management Concerns
Customers expressed frustration with management's handling of issues and staff training.
Positive Staff Interactions
Some customers praised specific employees for their friendliness and helpfulness.
- TLTony LangNov 11, 20255.0Very clean and organized, great attitudes, plenty to drink.
- SBSheena BrownSep 17, 20255.0I loved their new Wednesday meal!! Employees there working hard and very respectful!!!
- YSYolanda SuttonSep 7, 20251.0Every weekend I go to work this establishment either gives me cold or old food orrrrrrr leaves something out my bag. This time im missing my nuggets and no straws for the drinks and no spoons for the ice-cream. Not just today but every weekend. The same smiling face white girl at drive through. I know im not the only one she does like this because two Saturdays ago the car in front of me cursed her out LOUD. This is the worse wendys in Huntsville
- BGBrittany GoochSep 6, 20252.0The food is usually pretty good when I go but the service is AWFUL and everyone seems absolutely miserable and not very friendly. You also have some employees BLASTING music right beside you (and your kids) with mostly curse words to where you can’t even enjoy your meal in peace. Needless to say, I made my dine in a meal to go. Like I said, food is great, service and employees DEFINITELY need to change.
- NLNopixel liveJul 24, 20251.0Avoid this place, not worth the time or the money. I waited 20 minutes for my food with 1 person in the lobby and 1 person in the drive through during my entire wait, once I received my food it was all cold/soggy and the burgers were smashed. I brought up my concerns to the manager and was offered a refund but I did not take it due to not seeing the state of the burgers before asking for the survey which I really should have checked in hindsight. The manager tried to say that she had only been there 5 days and she didn't know what things were like before she got there, threw previous managers under the bus saying they were not trained and assured me she had been with the company for 5 years and was working to turn this location around. That is all well and good and I do appreciate a line of dialogue being opened however you are suffering from the SAME ISSUES, I would argue it's worse with the wait now and nothing is more infuriating that overpaying for sub-par food. Honestly just close this location already, it's been a lost cause for 2 years and even under new management nothing has changed on the customer side.
Frequently Asked Questions About Wendy's
Is #511 Hobbs Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Huntsville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Huntsville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 885-1926.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #511 Hobbs Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Huntsville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 2005 Hobbs Road S.E.?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Is the Wendy's location at 2005 Hobbs Road S.E. currently open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available through the Wendy's app or online at order.wendys.com where you can enter your delivery address.
What payment methods are accepted at the Wendy's on Hobbs Road?
They accept American Express, cash, Discover, Mastercard, and Visa.
Can I get breakfast at this Wendy's location?
Yes, breakfast is served here including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 2005 Hobbs Road S.E. for questions or feedback?
You can call the store directly at (256) 885-1926 or reach out via the Wendy's Contact page or Customer Satisfaction Survey online.
Are there other fast food options near Wendy's at 2005 Hobbs Road S.E.?
Yes, nearby options include another Wendy's, Chick-fil-A, Burger King, Bellacino's Pizza and Grinders, Jet's Pizza, and The Chuckwagon BBQ, providing variety for customers.
What nearby places can I visit before or after dining at Wendy's on Hobbs Road?
You might check out Memorial Village, a local landmark and accommodation, Perfect Nails or VR Nail Spa for some beauty treatments, or stop by ABC Select Spirits or The Wine Rack for beverages.
Are there convenient services nearby for customers visiting Wendy's?
Yes, customers can find Shell gas station, Tire Discounters for automotive needs, Dollar Tree for discounts, and Redstone Federal Credit Union for financial services near Wendy's.
How can I order Wendy's food on my mobile device?
You can download the Wendy's app from the App Store via the provided link or use the quick link URL to place your order conveniently on your mobile device.