At Wendy’s in Huntsville, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Huntsville, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude or unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting that their requests were not followed.
Food Quality
Inconsistent food quality, with reports of cold, hard, or improperly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.
Speed of Service
Customers experienced long wait times, both in the drive-thru and inside the restaurant.
DN
devin nesbit
Nov 17, 2025
1.0
they use an AI to take orders, very annoying and staff talks crap about customers openly for getting frustrated with this system, i should be talking to a real person and the staff should not be excessively rude
WN
Wayne Nichols
Nov 12, 2025
5.0
The burgers taste like they were made to order, and the Frosty is a classic treat. Always clean and quick service too!
JE
Justin Eby
Nov 7, 2025
4.0
I'm a generation xer, so I know that there's some modern inconveniences that now exist in that gray area of " just the way things are". But I don't like having to compete with doordashers.
It's not just Wendy's, I know that. But we chose to dine in and I could see how hard the staff was working to get all these orders ready for people to come in from the parking lot just to pick up right in front of me.
I'm also not suggesting that I have the answers to everything but I wish they had their own drive-thru so that I wouldn't see how much they inconvenience me. Golly, this is such a first world problem.
I decided to go with the chicken wrap and I was very non-plussed with how it was served, although I think it was served accurately as to what was on the menu. I just found that it was bland. White flower tortilla, shredded cheddar cheese, breaded chicken tender, and some ranch dressing. This was like what I served my 4-year-old. It just didn't feel like a $7 sandwich.
Most of this is outside of the staff's responsibility, but my wife ordered a boo book and they didn't include it in our our dine order. Although she was charged for it. I think it's because they were so busy dealing with the doordashers.
But they were friendly and the dining room was clean. They also don't have their ketchup dispenser anymore? That was one of my favorite things about Wendy's; square fries and buckets of ketchup. When I had to ask for ketchup which I also don't particularly like, she gave me three packets. Two out of the three of us ordered french fries. What is this, Shawshank?
Anyways, everything was fair to middlin'.
SC
Shayna Cooper
Oct 21, 2025
1.0
THIS IS UNACCEPTABLE!!! MUST READ B4 ORDERING HERE!!!!... So when I came through the drive thru to order my usual and decided to give this location a shot when normally I order from Sparkman loc. The one who took my order over the radio was very sweet and professional, also the young man handing the food out was also really cool. However once I received my food... The grilled chicken wrap with extra chicken (which ended up $10 after ordering extra chicken) then after opening it up to check it out, ensuring I got what I ordered. I felt as if it was the normal serving of chicken and previously ordering from Sparkman when I make this order, it's always made very well and accurate with a great helping of chicken... Also the best staff. Anywho I went back to the drive thru window to request just a small amount extra to make up for what was missing if they didn't mind and if it was any inconvenience that they didn't have to worry about it. Ensuring that I was very professional and nice... The young gentleman mentioned this to the cook at the time and she addressed me very rude saying she already put too much chicken and was very flustered when I reiterated very nicely that my previous experience ordering this from another location was that the wrap was much thicker... And after a few more huffs and puffs and some comments I couldn't make out she handed me a tray full of ice cold chicken... I believe truly that this store needs to learn from Sparkman because they have it hands down the best Wendy's in Huntsville so far. I really hope this helps someone and potentially prevents anyone else from an experience alike. Happy holidays and good luck on your foodventures.
LF
Latoya Farley
Oct 12, 2025
1.0
Customer service was awful. My order was of course wrong. It almost always is. When I called a crew answered the phone and did not properly handle the call. I had to make the suggestion to replace my fries since I have to come all the way back to have my order fixed. I just don’t understand how my other is wrong as much as it is.
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Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Huntsville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Huntsville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 534-3214.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
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Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #513 Central Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Huntsville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours at Wendy's on 2800 S Memorial Pkwy in Huntsville, AL?
Wendy's is open daily from 6:00 AM to 1:00 AM, including the drive-through service.
Does the Wendy's on 2800 S Memorial Pkwy offer breakfast options?
Yes, this location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can place orders via the Wendy's app available on the Apple App Store or at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is dine-in seating available at this Wendy's location?
Yes, Wendy's offers dine-in service along with takeout, delivery, and drive-through options.
How can I provide feedback or contact the Wendy's at 2800 S Memorial Pkwy?
You can contact this Wendy's directly at (256) 534-3214 or submit feedback via their Customer Care page or satisfaction survey online.
Are there other fast food restaurants near Wendy's at 2800 S Memorial Pkwy?
Yes, nearby fast food options include another Wendy's location, Papa Johns Pizza, and McDonald's, providing diverse choices in the area.
What other types of businesses are located near this Wendy's?
Nearby you can find services like TitleMax Title Loans, T-Mobile mobile phone store, physical therapy at Fyzical Huntsville, and places like Parkway Place shopping center and Ben & Jerry's ice cream shop.
How can nearby places help me when visiting Wendy's at 2800 S Memorial Pkwy?
Nearby landmarks like Parkway Place and popular eateries such as Ben & Jerry's or Papa Johns Pizza can serve as convenient meeting points or spots to visit before or after dining at Wendy's.
Is Wendy's currently hiring at the Huntsville, AL location?
To check current job openings at this Wendy's or nearby locations in Huntsville, visit the Wendy's Careers page and search by city and state.