Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and substitutions that were not communicated properly.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the dining experience.
Cleanliness
Customers noted dirty and sticky dining areas, as well as unsanitary conditions in the bathrooms.
Speed of Service
Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 30 minutes.
LJ
Lee jones
6 days ago
1.0
Imagine waiting 30+ minutes for food and pulling up to the window for the manager to walk right past you more than once to see that they are drinking also for a employee to hit your car because they are drunk this is a horrible stor and needs to be shut down they need a whole new night crew and manager
TL
TERRI LAING
Nov 15, 2025
5.0
Fast and courteous service food always tastes good hot and fresh.
PC
Paige Clark
Nov 2, 2025
1.0
If I could give negative stars, I would. The people that work at this one are lazy and unprofessional. They're so eager to get off work, they closed 30 MINUTES BEFORE they were supposed to!! They are rude and disrespectful.
SB
Sandra Barnes
Oct 25, 2025
1.0
Ordered through doordash and as usual, my whole damn order was messed up. This is the same Wendy's where I picked up a order one night and these 3 fools were hiding in the back so they didn't have to work until close time. Nothing but a bunch of lazy people work here. Can't even read a ticket when its simple- or you just dont give a damn. Nasty dry burger they gave me tonight. Door dash refunded my money but this is literally the third time. Regional managers need to get some people in here who actually want a job. Im gonna come back and edit my review once I find the 2 videos of these 3 fools hiding in the store for 45 minutes!! Lights on, drive thru open, but these 3 idiots were in the back peeking around the corner. Ignoring customers just so they wouldn't have to deal with customers and make more food. Lazy people!!!
YH
Yara Habeeballah
Oct 24, 2025
1.0
Vary rude,Vary bad,worse stuff ever in the world, the way they talking soooo bad .
It's better to close this branch
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Huntsville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Huntsville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 837-9487.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #505 Enterprise Wendy’s serve breakfast?
Yes, this Wendy’s location in Huntsville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 6102 University Dr NW, Huntsville?
Wendy's is open daily from 6:00 AM to 2:00 AM, including drive-through service.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location offers a breakfast menu including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, delivery and takeout are available through the Wendy's app or website order.wendys.com, where you can also check if delivery is available in your area.
What payment options are accepted at Wendy's on University Dr NW?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (256) 837-9487, call the Customer Care team at 888-624-8140, use live chat via the Wendy's Contact page, or complete the Customer Satisfaction Survey referencing your receipt.
Where can I find the menu and nutrition information for this Wendy's?
Menu, pricing, and nutrition information are available on the Wendy's website and mobile app, including allergen details for each item.
Is Wendy's hiring in Huntsville, AL near University Dr NW?
To check current hiring status, visit Wendy's Careers page and search for jobs in Huntsville, AL. Job availability is updated regularly.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include McDonald's, Zaxby's, Panda Express, and another Wendy's location, providing customers with alternative dining choices.
What nearby dining establishments can I visit around Wendy's on University Dr NW?
Nearby dining includes Tellini’s Italiano for Italian cuisine, Cheddar's Scratch Kitchen for American food, Rosie's Mexican Cantina, and BIG BOWL THAI CUISINE offering a variety of flavors to explore before or after your visit to Wendy's.
Are there useful services near Wendy's that customers might find convenient?
Nearby services include CB&S Bank and PNC for financial needs, Eyemart Express for eyewear, and T-Mobile for mobile devices, allowing customers to combine errands with their visit to Wendy’s.