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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Customer Service
There were numerous complaints about rude and unprofessional staff, with several customers feeling ignored or dismissed during their visits.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to frustration among customers.
Product Quality
While some customers praised the smoothies and food quality, others reported inconsistencies in their orders, such as missing ingredients or poorly prepared items.
Staff Friendliness
Despite negative experiences, some customers noted friendly and helpful staff members, indicating a mixed experience with service.
CB
Charles Barrow
Oct 22, 2025
1.0
10-22-2025 around 10:35 am I walked in to get a smoothie and a black guy the only one with dreads got the nerve to see me and a lady standing for 10min straight didn't even acknowledge us . But a white guy walks in behind us and he's yes sir what do you need. Mind you he walk in 10 minutes after us and he still never took our oreder
JH
Jt Howard
Oct 13, 2025
2.0
They’re so slow! It shouldn’t take 10min to blend one smoothie. They need to retrain the current staff because this wasn’t always the case at this location. For the past 3-4mo I’ve been coming the service just continues to go down hill. They didn’t even acknowledge me when I pulled up to the speaker in the drive thru. I had to ask if they were ready to take my order after sitting there a few minutes.
MM
Maggie Manning
Oct 1, 2025
1.0
Horrible experience. Waited 20 minutes(past when it was suppose to be ready) for online order. Not a single employee spoke to me until I asked to cancel. Didn’t receive my receipt for cancelled order so let’s see if I get my money back! 👎
JS
Jenna Zeek Stone
Sep 22, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
This location is consistently great! The smoothies are always fresh and yummy, and the staff is so friendly every single time I come in. It’s one of those spots where you know you’ll get fast service with a smile and exactly what you ordered. Definitely my go-to Tropical Smoothie in Huntsville!
DB
Destiny Bowen
Sep 19, 2025
1.0
I’VE NEVER HAD AN EXPERIENCE LIKE THIS AT THIS LOCATION EVER!
I’m so annoyed. Currently, as I type this review, I’m still sitting in the drive thru LINE! I cannot backup and leave due to the narrow drive thru lane and someone in front of me & the back. I’ve been in this line for 35 MINUTES!!!! THATS INSANE. It do not take almost 40 minutes to make a damn smoothie 😒 I don’t know what’s going on with this location but I am DONE. I’ve tried to call TWICE & they haven’t picked up the phone not ONCE. Save your time, just make your own smoothie. I will never be back to this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Huntsville?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 7:00 PM, and you can order online via their delivery website.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, Tropical Smoothie Cafe offers curbside pickup at participating locations.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the address and contact number for Tropical Smoothie Cafe in Huntsville?
The address is 2324 Whitesburg Drive SE, Huntsville, AL 35801, and the phone number is +1 256-539-9688.
Does Tropical Smoothie Cafe have a kids' menu and family-friendly environment?
Yes, Tropical Smoothie Cafe has a children's menu and welcomes families.
Are there any nearby shopping boutiques close to Tropical Smoothie Cafe?
Yes, nearby you can find the Queen Bee of Beverly Hills boutique, which offers women's clothing and fashion accessories, perfect for a shopping visit before or after enjoying a meal at Tropical Smoothie Cafe.
What medical and dental services are near Tropical Smoothie Cafe in Huntsville?
Several dental offices such as Joe Strickland, D.M.D., Dr. Joe Charles Strickland, and Twickenham Family Dentistry are nearby, along with medical centers like Huntsville Dialysis Center and Fresenius Kidney Care Huntsville, providing convenient health services near the cafe.
Are there wellness or spa services near Tropical Smoothie Cafe?
Yes, nearby wellness services include the Healing Arts Center massage and spa, Rocky Mountain Manes beauty and spa, Mane Salon hair salon, and L Spa, ideal for relaxation after a healthy meal.