Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
610 reviews
5 stars
319
4 stars
115
3 stars
46
2 stars
30
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of being ignored or treated dismissively.
Wait Times
Numerous reviews highlighted excessively long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
Product Quality
While some customers praised the smoothies and food, others reported issues with food quality, such as cold or improperly made items.
Staffing Issues
Several reviews indicated that the location was often short-staffed, contributing to slow service and poor customer experiences.
- JTJessica TrejoDec 9, 20251.0Drive through was closed when the store was open and when I went inside I was ignored by staff and one of my drinks was missing a lid
- SSSidneyDec 7, 20251.0Sitting here when hours are open having workers just stare at me inside of taking me order.
- ALAisha LovelyMeDec 5, 20252.0Wow! This is my first time at this location and I’m sad to say that it was NOT a great experience. I always leave honest reviews and I’m sad to leave this one because I love Tropical Smoothie Cafe. So when I walked in the young man who was working didn’t greet myself nor any other customer who came in after me. I was looking to place my order for the combo but he informed me that he couldn’t make food at the moment. So I just ordered my smoothie and left. I am disappointed in this location. Please do better. And make sure it’s clean. I have two stars because I like the business as a whole and at least got my smoothie. 🙁
- CBCharles BarrowOct 22, 20251.010-22-2025 around 10:35 am I walked in to get a smoothie and a black guy the only one with dreads got the nerve to see me and a lady standing for 10min straight didn't even acknowledge us . But a white guy walks in behind us and he's yes sir what do you need. Mind you he walk in 10 minutes after us and he still never took our oreder
- JHJt HowardOct 13, 20252.0They’re so slow! It shouldn’t take 10min to blend one smoothie. They need to retrain the current staff because this wasn’t always the case at this location. For the past 3-4mo I’ve been coming the service just continues to go down hill. They didn’t even acknowledge me when I pulled up to the speaker in the drive thru. I had to ask if they were ready to take my order after sitting there a few minutes.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Huntsville?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 7:00 PM, and you can order online via their delivery website.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, Tropical Smoothie Cafe offers curbside pickup at participating locations.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the address and contact number for Tropical Smoothie Cafe in Huntsville?
The address is 2324 Whitesburg Drive SE, Huntsville, AL 35801, and the phone number is +1 256-539-9688.
Does Tropical Smoothie Cafe have a kids' menu and family-friendly environment?
Yes, Tropical Smoothie Cafe has a children's menu and welcomes families.
Are there any nearby shopping boutiques close to Tropical Smoothie Cafe?
Yes, nearby you can find the Queen Bee of Beverly Hills boutique, which offers women's clothing and fashion accessories, perfect for a shopping visit before or after enjoying a meal at Tropical Smoothie Cafe.
What medical and dental services are near Tropical Smoothie Cafe in Huntsville?
Several dental offices such as Joe Strickland, D.M.D., Dr. Joe Charles Strickland, and Twickenham Family Dentistry are nearby, along with medical centers like Huntsville Dialysis Center and Fresenius Kidney Care Huntsville, providing convenient health services near the cafe.
Are there wellness or spa services near Tropical Smoothie Cafe?
Yes, nearby wellness services include the Healing Arts Center massage and spa, Rocky Mountain Manes beauty and spa, Mane Salon hair salon, and L Spa, ideal for relaxation after a healthy meal.