Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
2075 Cecil Ashburn Drive SE, Huntsville, AL
35802, United States
Hours
Reviews
3.8
244 reviews
5 stars
135
4 stars
31
3 stars
14
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly staff, there were numerous complaints about rude service and unhelpful employees.
Wait Times
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Smoothie Quality
There were consistent complaints about the smoothies being watered down or lacking flavor, with some customers expressing disappointment in the overall quality.
Inventory Issues
Several reviews noted that the location often runs out of basic ingredients, impacting the availability of menu items.
Management Concerns
Feedback indicated issues with management, including poor handling of customer complaints and inconsistent service quality.
- AHAnnabell HowellSep 16, 20255.0I love them so much, the food is always good and so are the smoothies, but recently they went above and beyond. I put in an order a bit too early for everyone involved, both the employees and I (whoops) and couldn't pick it up until 2 hours later- when I apologized for the error and asked if it was possible if they could remake it, Brittany said it was and did make it all, making sure my flatbread and smoothie were nice and fresh when I came in 🥹 Thank you so much Brittany!
- ARAmber RodriguezJul 10, 20251.0I always use my phone to order here. One day I went through drive thru and was told I had to come inside to get my order? I’ve been going to this location for a few years now and I’ve never been told to go inside. It’s inconvenient and makes me wonder why they even have a drive thru? Please go back to how yall were just 6 months ago!
- TBTamiya BellJun 22, 20253.0I went yesterday and order the exact same things today. They did great. Different people though. So first when I got here today it was only one young lady there and she was working solo by herself so I wasn't in a rush at all but then when the second lady got there to help her she literally threw my sandwich together and just tossed it on the counter at me so I checked the pesto chicken sandwich and it was a sloppy mess she barely put the food in there it was basically just bread. So the young lady who's there manning the place by herself I have no issue with her but that lady who made those sandwiches she did a trash job and she had just got there. Just threw it on the counter and walked off.
- SCSvantos cJun 18, 20252.0This is the third time I’ve been here when they are out of a basic ingredient. Bananas, whey protein, açaí. I would appreciate it if they looked into better inventory management. The folks are friendly though!
- MBMickey BlueJun 14, 20251.0This place is on "Island Time" when it comes to speed of service.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe during weekdays?
From Monday to Friday, Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM.
Is drive-through service available at Tropical Smoothie Cafe?
Yes, drive-through service is available every day, generally from 7:00 AM to 9:00 PM, with some variations on weekends.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, Tropical Smoothie Cafe offers delivery service from 10:00 AM to 7:00 PM every day.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer any mobile apps for ordering?
Yes, you can order via the Tropical Smoothie app available on the Apple App Store and Google Play Store.
What types of food and services are offered at Tropical Smoothie Cafe?
They offer smoothies, wraps, flatbreads, bowls, vegetarian, vegan, gluten-free options, breakfast, lunch, dinner, and specialty beverages with in-store, curbside pickup, and delivery services.
Where is Tropical Smoothie Cafe located?
Tropical Smoothie Cafe is located at 2075 Cecil Ashburn Drive SE, Spring Gate Plaza, Huntsville, AL 35802.
Are there fitness centers near Tropical Smoothie Cafe where I can work out before or after grabbing a smoothie?
Yes, Anytime Fitness and SweatLocal gyms are nearby, so you can enjoy a workout and then stop by Tropical Smoothie Cafe for a refreshing smoothie or healthy meal.
What other dining options are near Tropical Smoothie Cafe in Spring Gate Plaza?
Nearby dining options include Bruster's Real Ice Cream for desserts, Moe's Original BBQ for barbecue, and The End Zone, which serves burgers and also operates as a bar — perfect for a meal or casual outing after your visit to Tropical Smoothie Cafe.
Are there health and wellness providers near Tropical Smoothie Cafe?
Yes, several healthcare providers such as Briggs Chiropractic Clinic, Austin Physical Therapy, and multiple family practice doctors are close by, making it convenient to combine health appointments with a visit to Tropical Smoothie Cafe.