Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
2075 Cecil Ashburn Drive SE, Huntsville, AL
35802, United States
Hours
Reviews
3.7
251 reviews
5 stars
136
4 stars
30
3 stars
14
2 stars
15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the store, with some waiting over 30 minutes for their orders.
Customer Service
While some staff members received praise for their friendliness, many reviews highlighted poor customer service, including rudeness and lack of acknowledgment from employees.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong ingredients, leading to dissatisfaction.
Smoothie Quality
Many reviews indicated inconsistency in smoothie quality, with complaints about watered-down flavors and incorrect ingredient ratios.
Management Issues
There were multiple mentions of poor management practices, including staff being unhelpful and the store being closed during posted hours.
- DBDaniah BergDec 19, 20251.0I placed an order online and came to pick it up this morning. I went through the drive-through and the lady just said order when you’re ready so I said twice that I have a pick up order and they completely ignored me so after I sat there for a while I drove around to the window and I saw a girl run to the back and nobody came to the window so eventually I went inside and she said, sometimes her headset turns off that’s why she couldn’t hear me, but there was no greeting no hey how are you or a goodbye or anything and horrible customer service
- JCJames CobleDec 13, 20252.0Have previously enjoyed but recent visits have been lackluster with longer wait times than other locations and lots of mistakes. Writing a review this time because the same smoothie I’ve been ordering for years had a STRONG soap flavor today… hope I don’t have any bad effects from ingesting it
- WDWendy DykemaDec 12, 20251.0Had to drive through the drive-thru twice to get someone to answer. We'd tried the door but a sign said drive-thru only. I said hello a few times to the microphone. When the person did answer, she said, "You can order now." I ordered a Beach Bum. No response. I asked if she needed the size. "No." So hearing nothing else, I pulled around to the window. It opened, she held out her hand. I gave her my credit card. She swiped and then asked if I wanted my receipt. I said yes. So she handed my card and the receipt to me. Window closed. Window opened. Out popped the drink. I took it, waiting for a "enjoy" or "thank you" or "have a good day" or even "goodbye" but the window closed. So off we went. Tasted the Beach Bum on our way up the mountain: it was tasteless strawberry water. Left out the other ingredients. Dude. Someone go help that place out.
- AAAnnaDec 12, 20251.0I placed an online order and when I arrived the place was closed. I went back to the location to get my money back and the employee sent me to the Whitesburg location. I asked if there was a manager I could talk to at the whitesburg location the employee said yes how can I help you. I assumed she was the manager so I explained, then she told me they’re under new management and she was going to take it to the manager 🙃. Anyway please return my money and I’ll change my review. Thanks 🙂
- MSmak sewellDec 10, 20251.0don’t go thru the drive thru if you just wanna wait there and not be serviced. lately i’ve gone thru and no one answers even when i say excuse me several times. workers are lazy just unacceptable.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe during weekdays?
From Monday to Friday, Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM.
Is drive-through service available at Tropical Smoothie Cafe?
Yes, drive-through service is available every day, generally from 7:00 AM to 9:00 PM, with some variations on weekends.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, Tropical Smoothie Cafe offers delivery service from 10:00 AM to 7:00 PM every day.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer any mobile apps for ordering?
Yes, you can order via the Tropical Smoothie app available on the Apple App Store and Google Play Store.
What types of food and services are offered at Tropical Smoothie Cafe?
They offer smoothies, wraps, flatbreads, bowls, vegetarian, vegan, gluten-free options, breakfast, lunch, dinner, and specialty beverages with in-store, curbside pickup, and delivery services.
Where is Tropical Smoothie Cafe located?
Tropical Smoothie Cafe is located at 2075 Cecil Ashburn Drive SE, Spring Gate Plaza, Huntsville, AL 35802.
Are there fitness centers near Tropical Smoothie Cafe where I can work out before or after grabbing a smoothie?
Yes, Anytime Fitness and SweatLocal gyms are nearby, so you can enjoy a workout and then stop by Tropical Smoothie Cafe for a refreshing smoothie or healthy meal.
What other dining options are near Tropical Smoothie Cafe in Spring Gate Plaza?
Nearby dining options include Bruster's Real Ice Cream for desserts, Moe's Original BBQ for barbecue, and The End Zone, which serves burgers and also operates as a bar — perfect for a meal or casual outing after your visit to Tropical Smoothie Cafe.
Are there health and wellness providers near Tropical Smoothie Cafe?
Yes, several healthcare providers such as Briggs Chiropractic Clinic, Austin Physical Therapy, and multiple family practice doctors are close by, making it convenient to combine health appointments with a visit to Tropical Smoothie Cafe.