Tropical Smoothie Cafe

Reviews

• KA

  Keola Armstrong

  3 days ago
  1.0
  Stood at the register for 10 mins. People behind the desk didn’t even acknowledge I was there! I know you’re busy but how about greet a customer. Will NEVER. Go there, didn’t order!!
• DG

  D-Tribe Gaming

  Feb 22, 2026
  1.0
  Placed an online order and when I showed up, the lobby was closed. Would normally be fine except when I went into the line, it did not move even a single car in 30 minutes. I went on 2/14 around 2PM. No reason the lobby should be closed except lazy employees and poor management. Completely inconsiderate to delivery drivers as well. Before I get the automatic message, I already submitted a refund request a week ago and still haven't received it. I want my money back.
• MM

  Missy

  Feb 21, 2026
  1.0
  So I just had a GrubHub order went to tropical smoothie for the first time try to go inside doors are locked. Read the sign said to go through drive-through the lady inside black lady. She looked very annoyed and just kind of like a nasty look that she gave me so went through drive-through cars in front of me waiting too long. I skipped the car in front of me went straight to the window to see if the order was ready there’s still a car at the window. Car was not moving. She was not being helped. I didn’t see the lady speak to her or anything so I had to unassigned my order. I went to Jim and Nick‘s right next-door and picked up someone else’s order and I had to pass by tropical smoothie and the car was still there same car in the drive-through so I don’t know who this employee is that’s working there locking the doors at not even 6:00 PM on a Saturday. Not sure what’s going on, if it’s short staffed but the ladies rude regardless. It seems like everybody is having similar experiences with the same person maybe hire somebody who wants to work there, is kind, smiles, something you know, at least welcoming. Never accepting an order from there or personally going there myself
• TA

  Terry Allen

  Feb 11, 2026
  5.0
  I did a mobile order and it was ready promptly. I was a little disappointed in the smoothie I ordered but it might have been my fault in how I customized it.
• BB

  Bridgett

  Jan 20, 2026
  1.0
  My daughter loves getting smoothies here after dance- we went a full hour before closing tonight to pick up a mobile order. The lady inside pretended not to see us sitting at the window. I finally parked & went inside. She wasn’t going to look up or acknowledge me until I finally said hey, we’ve been waiting at the window for ten minutes. She claimed there’s a policy that you have to come inside. (We were there at the exact same time one week prior and the front door was locked at 8 & we had no choice but to use the window.) So which is true- you can only use the window or only use the door??? Also, there’s no sign anywhere about any such policy. If she had motioned for us to drive around, even that would have been better than being ignored. Needless to say, we’ll be choosing another place for dinners after dance. Very disappointing that they treat their customers this way.

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