Taco Bell

Reviews

• BP

  Brent Patterson

  Feb 4, 2026
  1.0
  Last night around 9:00 p.m., I stopped at this Taco Bell location and went inside to place an order. I stood at the counter for several minutes without being acknowledged or assisted. Multiple employees made eye contact with me, yet no one offered help, took an order, or even said a word. The looks I received made it feel as though my presence was an inconvenience. Eventually, I left without ordering. I’ve accepted that “fast food” as we once knew it is largely gone. Places like Taco Mama, Five Guys, and even Subway now move faster and provide better customer service than many traditional fast-food restaurants. That said, basic acknowledgment of a customer should still be the bare minimum. The employees working last night were unprofessional and disengaged, and the experience was disappointing enough to warrant this review. I hope management takes note and addresses the lack of customer service, because last night’s experience was unacceptable.
• NW

  N. Williams

  Feb 3, 2026
  5.0
  Shay took care of us while she was buried with customers and other things she had no control over. Not only did she make us feel welcome we will be coming back. Her above and beyond service really needs to be recognized.
• GF

  Gabrielle Fanning

  Feb 3, 2026
  5.0
  It is very hard to find good people to work nowadays.. Especially when in comes to fast food. Today our Taco bell team member Shea / Shay took such amazing care of us. She made the best out of what was I'm sure a super stressful situation. Not only did we feel welcome, my boyfriend and myself felt special. It's not everyday you have a lovely memorable moment in a Taco Bell. We will be back if not for just the service alone Thank you Shea / Shay!
• KS

  Kristina Stecz

  Jan 31, 2026
  1.0
  What’s the point of ordering ahead if they make you wait 10 minutes when you get there??? And then don’t even give you what you paid for?? I’m really over all of the Taco Bell’s at this point because they are all the same.
• KH

  Kennady Hodges

  Jan 16, 2026
  1.0
  I asked to add a cup of nacho cheese in the drive thru.. they said no. Food wasn’t ready yet btw & ofc I wanted to pay for the cheese. After I got my food I came in for the cheese & it took them 10 mins to give me cheese? I understand they were busy, but the attitude of the manager was worse than the other 2 employees I talked to. Demote the manager & promote the trainee in the window atp

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