Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Huntsville, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 907 Jordan Lane Nw for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,676 reviews
5 stars
665
4 stars
389
3 stars
200
2 stars
124
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Wait Times
Customers frequently reported long wait times for orders, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, including dirty facilities and unkempt staff.
Food Quality
While some customers enjoyed specific menu items, many others reported that food was often cold, poorly prepared, or not as advertised.
- EPEllie Patrick5 days ago5.0desiree is the sweetest worker EVER!! for context i was having a horrible night, so me and my friend went to sonic. we were sitting at the screen and someone took our order but didn’t put it in the system i guess, but we talked to her and she IMMEDIATELY resolved the issue. as we were sitting here writing this review, she gave a homeless individual a drink and yall the SMILE ON HIS FACE!! she is literally the sweetest and kindest person ever. she deserves a raise and more hours! we love desiree and we WILL be coming back because of her. she deserves the freaking world!
- SWSammy Whammy5 days ago5.0desiree is literally the best and needs to be scheduled more and give her a raise immediately i love her
- SHshawona hodgesJan 3, 20264.0Need to change the grease all fried items have a funny taste
- JKJill KennemoreDec 11, 20255.0There is a guy that works there at sonic, jordan lane, octavius?, I know im not spelling his name right, sorry guy😅, he has got the best attitude.He is a quick worker.He needs to be promoted and given a raise.He is fabulous and this is where I'll come when I want to go to sonic.Now just because of him, thank you.So much
- RJRayShaudra JohnsonDec 11, 20251.0This location needs to be shut down so you guys can hire an adequate staff with some professionalism. Extremely rude And the customer service sucks. I ordered multiple drinks; enough drinks that required a cupholder. Something that I shouldn’t even have to ask for. I asked the girl at the widow if I could I have one and instead of her having the decency to open it up she hands me all the drinks and a flat unopened cup holder. So I had to open up the cupholder myself And put all of the drinks in there myself. Sonic do better!!!!!!