Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2246 Winchester Rd. NE in Huntsville, AL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising staff friendliness while others report rudeness and poor handling of complaints.
Food Quality
Customers expressed dissatisfaction with food quality, citing issues like undercooked pizzas, incorrect orders, and foreign objects found in food, alongside some positive remarks about delicious and fresh offerings.
Order Accuracy
Multiple reviews highlighted problems with order accuracy, including missing items and incorrect pizzas, leading to frustration among customers.
Management Response
There are mixed reviews regarding management, with some customers appreciating the efforts of specific managers while others criticized their handling of complaints and customer interactions.
JR
Jasmine Isabella Ramsey
Feb 23, 2026
5.0
I come all the time & everytime it's perfect. Those folks put pride in their work. From the food to the cleanliness, it's perfect
PB
P Broome
Feb 22, 2026
5.0
Walked in immediately was helped manager was polite and very helpful when I was trying to order. Thank you.
AE
Ashley Epps
Jan 31, 2026
1.0
So I called In my order, I see the special but I wanted to upgrade to a larger pizza and Italian meats pasta. I get there and it is a medium pizza. I politely tell the front desk girl and she tells me that is what I ordered. I calmly explained that I called in. She then asks what I want her to do. She is incredibly rude and should not be a customer facing worker ever. I tried to explain that I called in and spoke to someone and she insists that I ordered online and even circled it on the receipt. I left because at this point, you’re are no help. I got outside and decided to go back and speak to a manager because this clearly is not what I needed for my family of 4. She is the manager shockingly and gave me my money back. After all that, I get home and this isn’t even the pasta I ordered. While I was so excited to have a Pizza Hut next to me, as that is a childhood favorite, I will not return. I choose to spend money with people who make me feel as if I am valued as I have worked hard to have what I have. I have been in hospitality for over 20 years and I am appalled and disgusted.
JG
Jason Green
Jan 11, 2026
4.0
Good pizza friendly employees.\nNice to door daeser