Panera Bread

Reviews

• JH

  Jayne Harte

  2 days ago
  1.0
  I would give ZERO stars if I could. I placed my order on the app at 8:12 PM, and confirmed that my order would be delivered by 9:08 PM. I called the store at 9:16 PM to get an update on the status of my order because the app still showed that my order was being processed. The girl that answered the phone said that my order was just picked up and out for delivery. I live less than 3 miles from the store. It is now 9:47PM, and I still do not have my order. This is terrible service and I will NEVER order from them again nor will I recommend anyone going to this location.
• DD

  Dennis

  2 days ago
  2.0
  I ordered a mix and match. The Italiano sandwich was good but the onion soup was disappointing. I had a takeout dinner and didn't check the order before I left. The soup is advertised with croutons and cheese. There was no cheese on the soup and no croutons either. I love onion soup but with those items missing it wasnt onion soup. I didnt drive back to bring it to their attention but surprised they left those crucial items out. Maybe it was a new employee?
• EP

  Erin Powers

  Feb 26, 2026
  2.0
  Wow what a disappointing lunch! I got two pieces of bread and MAYBE an ounce of filling. And paid $9.15 for it. Thankfully I got an ounce of chips with it. Would have returned it, but went through the drive thru to get it quickly. Service was good, drive thru quick, but probably because they didn't spend much time building my sandwich. Too bad 👎 not worth what I paid to still be hungry after having a meal.
• AT

  Ashley Tanner

  Feb 4, 2026
  1.0
  Had hair sticking out my bread.
• SR

  Stephanie Roney

  Jan 30, 2026
  1.0
  This is definitely not like panera on whitesburg. we gave them another chance after the first messed up order and the second time we went was worse 😳 food wasn't right, barely any meat on sandwich and order was wrong again. And it was too expensive to not get what we ordered. Also the wait was over half hour even after I ordered online with a pick up time . We won't be back. I'd rather drive up the mountain than take another chance on them.