McDonald's

3.0
2452 reviews
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Business Details

6100 University Dr NW, Huntsville, AL
35816, United States
(256) 895-0143
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6100 University Dr NW, Huntsville, AL
35816, United States

Hours

Reviews

3.0
2,452 reviews
5 stars
633
4 stars
428
3 stars
449
2 stars
248
1 star
694

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and unsanitary conditions noted by multiple customers.

Staff Attitude

Numerous reviews mentioned rude or inattentive staff, with complaints about poor customer service and lack of professionalism.

Food Quality

While some customers found the food acceptable, many expressed dissatisfaction with the quality, including cold items and poorly made meals.
  • LB
    Linda Becar
    Nov 17, 2025
    5.0
    Very nice restaurant. Very clean. Took a while to get food but workers were friendly and apologetic. Food was correct and hot.
  • CH
    Cj H
    Nov 13, 2025
    3.0
    Just waited forever in the drive through, and then had to scream so they could here me. Basket of fries was thoroughly enjoyed by my grandbabies along with their frozen cherry drinks.
  • EE
    Enzlie
    Nov 7, 2025
    1.0
    black lady who was working first window at the drive through taking orders in the second lane at 11;45am november 7th friday is extremely rude and sassy. not coming back.
  • KB
    Katie Bigelow
    Nov 4, 2025
    1.0
    Stopped at the drive through for lunch with a car load of kids. The drive through was very slow. I guess I'm spoiled by the speed of Chick Fil A. When we got to the window, she handed me 4 of 6 drinks and 1 bag of food. I waited for the rest of what I paid for and a manager (I guess) came to the window and wanted to know what I wanted. Weird. So I told her we were missing 4 Happy Meals and 2 drinks. I had the receipt. She found the Happy Meals waiting to be passed out and then asked again what else I wanted. So I explained that I still needed 2 drinks. She left the register the window and another girl handed me the drinks. I asked for straws and she tried to hand me 2 straws, so I asked for 4 more. She was frustrated and made a rude comment. The whole thing was well below the standards of service that most restaurants, even fast food, would consider appropriate. We will skip McDonald's next time.
  • AJ
    Ashley Jones-Morrison
    Nov 1, 2025
    5.0
    Giving 5 stars because I flipped my lid on the manager when I thought my order was wrong (it wasn't) and the manager didn't ring my neck afterwards or call me a slur. She was really nice even though they were busy and seemed to be short staffed. Also my double cheeseburger was really good.
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Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 6100 University Dr NW, Huntsville?

The drive-thru is open daily from 3:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.