McDonald's

3.0
2477 reviews
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Business Details

6100 University Dr NW, Huntsville, AL
35816, United States
(256) 895-0143
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6100 University Dr NW, Huntsville, AL
35816, United States

Hours

Reviews

3.0
2,477 reviews
5 stars
637
4 stars
432
3 stars
452
2 stars
251
1 star
705

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several instances of missing items from orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Management Issues

Several reviews indicated a lack of effective management, leading to disorganized service and employee behavior.
  • MM
    Marc McCreery
    Dec 31, 2025
    5.0
    This was a great place for drive-thru breakfast for our most recent road trip. Love the sausage egg McMuffins and hash browns.
  • DO
    Desmond Osborne
    Dec 30, 2025
    3.0
    I mean, it’s a McDonald… 🤷🏾‍♂️ just like any other location, it just depends on the time you go that will determine what quality of service you’ll get and what “quality” food you’ll get
  • CL
    caseys league
    Dec 26, 2025
    1.0
    Walked in the store because the drive thru was long. Ordered medium fries (that’s it). Waited 11 minutes and asked kindly about the status of our order. The employee looked at us and just didn’t say anything and walked to the counter and started tapping on the screen. She never got back to us. Another employee walked by, and we asked if we could get our order, and he got it for us right away appalled we had to wait 15 minutes. Absolutely terrible service AND customer service. 15 minutes to get ignored and a medium fry. Ridiculous
  • DJ
    Darrel Jones
    Dec 22, 2025
    1.0
    Every time I come to this McDonald’s, the experience is unprofessional. The staff consistently has an attitude, orders are taken incorrectly, and customers are frequently asked to pull to the side so drive-thru times look better. On my last visit, I was overcharged, and when I asked about it, the staff brushed me off and were extremely rude. Employees also come to work dressed unprofessionally. I started going inside thinking the service would improve, but it actually got worse. There are long waits, staff does not wear gloves, and overall customer service is very poor. This location seriously needs better management and accountability.
  • NC
    Noah Carpenter
    Dec 10, 2025
    3.0
    Stopped by for a morning coffee with a friend. Took 15 minutes to get one coffee from the mobile app order with table delivery. Didn't even get it delivered to the table but had to go to the counter. On top of that they didn't even have coffee lids, they gave me a soft drink lid. I couldn't take my coffee with and drink it while driving after my meeting. Not a very professional Mc Donald's.
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Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 6100 University Dr NW, Huntsville?

The drive-thru is open daily from 3:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.