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McDonald's

3.0
(2497 reviews)

Business Details

6100 University Dr NW, Huntsville, AL
35816, United States
(256) 895-0143
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6100 University Dr NW, Huntsville, AL
35816, United States

Hours

Reviews

3.0
2,497 reviews
5 stars
639
4 stars
434
3 stars
452
2 stars
252
1 star
720

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Staff Attitude

Several customers noted unprofessional behavior and rudeness from staff, contributing to a negative dining experience.

Cleanliness

The location was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.

Food Quality

While some customers enjoyed the food, many reported cold or poorly prepared items, impacting overall satisfaction.
  • KH
    Kelvin&Kim Harris
    1 day ago
    1.0
    Worse McDonald to go to! Went through drive through the car in front of me in lane one wasn’t getting order taking for at least 5min while lane 2 orders were being taking. So five cars that came after me got their orders taking. The guy in front of me had to get out of his car go to the speaker at lane 2 and let the order taker know that lane 1 order were not being taking. Then when it was my turn same thing no one taking lane 1 order. So I proceed to pull to the first window to get my order taken. At least if no one is going to take lane 1 order close the line.
  • AK
    Angelina Kinsman
    6 days ago
    1.0
    ordered 2 big mac meals and this is how they made both of the sandwiches. this is ridiculous, if i spend my money somewhere i expect my food to be made correctly.
  • SB
    Sandra Barnes
    Feb 22, 2026
    1.0
    Ridiculous! Had 2 long lines full of people that all waited to order. At some point, employees just stopped responding. At 1am with 2 long lines of people STILL waiting, lights just cut off. Unprofessional to not at least tell people youre closed!!! I had an ubereats order and you people nerd to let them know you dont take delivery orders after 11:30pm! Stupid store.
  • TD
    Thomas D
    Feb 12, 2026
    1.0
    You know the sloth from Zootopia? Yeah that’s every single employee here. Oh you wanted something to eat? Sorry all they’ve got here is the slowest service on planet earth and bad attitudes. I’m lovin it!
  • LN
    Lauren N.
    Feb 11, 2026
    1.0
    With how many bad reviews there are (which I didn’t see until after I placed an order), I was pretty worried. Waited about 10 mins which wasn’t too bad compared to what I was expecting but is pretty bad for a Mickey D’s. Then opened my chicken nuggets, kinda nervous they screwed those up. They were fine, as was my cheeseburger. Got to my deluxe spicy mccrispy and I thought, ‘ah, here’s the screw up I was waiting for.’ It was a regular mccrispy, not spicy. Plus the chicken was stringy, cold, and had a weird texture. After reading all these reviews, I wonder how many orders they actually get right. Probably 1/50. I won’t be back.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 6100 University Dr NW, Huntsville?

The drive-thru is open daily from 3:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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