McDonald's

3.3
1207 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4810 Whiteburg Dr, Huntsville, AL
35802, United States

Hours

Reviews

3.3
1,207 reviews
5 stars
347
4 stars
258
3 stars
234
2 stars
119
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers receiving the wrong items or missing components.

Staff Attitude

Feedback indicated that staff attitudes varied, with some customers experiencing rudeness and lack of acknowledgment from employees.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in restrooms.

Food Quality

While some customers praised the food quality, others reported cold or poorly prepared items, indicating inconsistency in food preparation.
  • LS
    Liz Shae
    6 days ago
    1.0
    Rude and couldn’t get 1 drink right the first 3 times
  • WM
    William Murphy
    6 days ago
    1.0
    Food was horrible. Old undercooked hashbrowns, hard chewy steak on my biscuit. Horrible. Staff was friendly
  • MG
    Mandy Goodwin
    Nov 15, 2025
    5.0
    We’ve always had good experiences at this McDonald’s. Will drive out of our way to come to this one every time!
  • KS
    Kayla Standifer
    Nov 13, 2025
    1.0
    Had a pick up order, the drive thru was long so I decided to go inside. The guy at the counter walks away and tells me he will be right back. After over 5 minutes of waiting and no one now in the drive thru I decide to walk out and go through the drive thru because the guy was still not helping me. I pull up to the speaker where me and the car in the other lane wait over ten minutes with a line behind us waiting for someone to answer. No one answered I just pulled up to the window and waited for someone to come and told them I had a mobile order. Never again wasted my lunch for a sweet tea and large cold fry that I thought would be a quick 5 minute stop. Obviously this location needs new management shame on whoever is the district manager of this location do better.
  • JA
    John Abraham
    Nov 11, 2025
    2.0
    Every time I go here the wait is longer and longer. I was in the drive thru line for about 40 minutes just for a 10 piece, 2 PLAIN double cheeseburgers and and fries. And after the entire wait they made me pull around and wait EVEN LONGER. Then I finally got my order. And they forgot my sauce. I get that people don’t want to work nowadays but if that’s the reason just close a few locations so they can work at the other location down the road… very upset with the state of “fast” food.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4810 Whiteburg Dr, Huntsville, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to midnight.