Brand Certified
McDonald's
3.1(2664 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4002 University Dr, Huntsville, AL
35816, United States
Certified by McDonald's • Mar 01, 2026
(256) 837-3970
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,664 reviews
5 stars
702
4 stars
540
3 stars
466
2 stars
253
1 star
703
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over unhelpful attitudes from employees.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
Several customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.
Food Quality
Feedback indicated that food was often cold or poorly prepared, with some customers receiving items that did not meet their expectations.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- HZHayden ZillsFeb 20, 20265.0The manager Briana is one of kind. A very needy and clearly distressed person was in the restaurant, and Briana went above and beyond helping her. Treating her as if she was just anybody else. If we had more people like Bri, the world would be a much better place. This review probably doesn’t mean much in the grand scheme of things, but McDonald’s truly has a gem in her working at this location.
- SFSebastian FariasFeb 14, 20261.040 minutes for my food and they forgot the drink. It took so long they switched from breakfast to lunch while I was in line.
- FCFrancisco CastroFeb 14, 20261.0Filthy place. Soda all over the floor. Took like 20 minutes to give me my big breakfast, then I decided to take my food to go, and I found out they didn’t add my hash brown. Avoid this place
- JMJah-Reise MartinFeb 5, 20261.0Horrible customer service (surprise surprise), came here to this location to get a happy meal for my nephew. I was given a baby fry and apples I asked what happened to the small and was immediately met with attitude “we have always done baby” so I asked for a manager which I was asked to pull up for. Sat for maybe 5-10 mins pulled back around, the manager refused to come to the window because “they are too busy doing stuff for our store to come to the window” but the team still refused to remedy the issue. Finally with so much attitude they fixed the issue just to move the other cars along. Won’t be back
- SCShipped chipFeb 4, 20261.0If I could leave negative 100 stars i would, the manager was incompetent and the food was cold hard greasy sat for so long you could tell, even tho we specifically said at the speaker we would like the nuggets fries and cookies made to order ,he didn't follow thru and they also sold us something they didn't have so they gave us an extra cookie and that was no good and when we went back to get it remade, this man literally bring us back a bag of Fries no nuggets or cookies even tho we gave them everything back he looked at us as if HE was confused we asked for the refund and got that. This isn't the first time I've had poor service from them
Frequently Asked Questions About McDonald's
What are the McDonald's drive-thru hours at 4002 University Dr, Huntsville?
The drive-thru is open 24 hours, every day of the week.
When does McDonald's delivery service operate at this location?
Delivery is available daily from 5:00 AM to 12:30 AM Monday through Thursday, 5:00 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 12:30 AM on Sunday.
Does McDonald's at 4002 University Dr offer curbside pickup and no-contact delivery?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is free WiFi available at McDonald's on University Drive?
Yes, WiFi is available as one of the services provided at this McDonald's location.
What are the operating hours for walk-in customers at this McDonald's?
This McDonald's is open 24 hours every day of the week for walk-in customers.
Can I order McDonald's food via mobile apps?
Yes, you can order using the McDonald's app available on Apple and Android devices, and also through their online ordering links.
What fast food options are near McDonald's at 4002 University Dr?
Nearby fast food options include Rally's, Checkers, KFC, Popeyes Louisiana Kitchen, and Sonic Drive-In, offering a variety of burgers and chicken meals.
Are there any banks or financial services close to McDonald's on University Dr?
Yes, nearby financial services include Western Union, Regions Bank, and Wells Fargo for various banking and money transfer needs.
What nearby attractions might I visit before or after dining at this McDonald's?
You might consider visiting Parkway Place Mall for shopping, Cahaba Shrine for events, or relax at Huntsville Hotel & Suites nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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