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McDonald's

3.2
(2435 reviews)

Business Details

2600 N Memorial Pky, Huntsville, AL
35810, United States
(256) 852-5730
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2600 N Memorial Pky, Huntsville, AL
35810, United States

Hours

Reviews

3.2
2,435 reviews
5 stars
708
4 stars
425
3 stars
444
2 stars
242
1 star
616

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unprofessional staff, and missing items in orders.

Food Freshness

Many reviews indicated that food was often cold, stale, or not freshly prepared, leading to dissatisfaction.

Cleanliness

The restaurant's cleanliness was a common concern, with multiple mentions of dirty bathrooms and unsanitary conditions.

Customer Experience

Overall customer experience was negatively impacted by rude staff and lack of attention to customer needs.
  • SF
    Sandy Fuller
    5 days ago
    1.0
    Twice I have gone and my order has been messed up. As expensive as it is to eat out, you'd think it would be right.
  • CK
    Carolyn K
    Feb 24, 2026
    1.0
    Food is always cold, never fresh.... Not clean and is always a long wait....
  • TD
    Tre' Dobbins
    Feb 19, 2026
    1.0
    I am fed up with this location. The service is unprofessional and poorly organized. They keep missing items in my orders and do not follow the instructions I select. I specifically ordered a burger, chicken, and fries and requested fresh food. I received the order in under two minutes. When I asked the manager if it was freshly cooked, she said yes, but the fries were clearly not fresh and the fryer oil did not look clean. I checked the bag and confirmed the food was not fresh. I requested a full refund. Although the refund was issued, the manager became upset. The bathroom was also very dirty and had a horrible smell. This reflects very poor maintenance and cleanliness standards. This is unacceptable. I continue to experience missing items almost every time I order. The training and quality control at this location need serious improvement. I will not be returning.
  • KM
    Kaylina Mikel
    Feb 14, 2026
    1.0
    swung by for lunch, didnt look until i got to work as i was on a schedule and my frappe was still completely frozen with little toppings even though i ordered ahead of time. not only that but there was no direction for the people waiting on their orders and i almost witnessed a wreck in result of this. the guy that handed me my food and frappe was all work and no play, didnt smile or even say thank you have a nice day nothing. just handed me my stuff and shut the window. ill be going out of my way to go to a different mcdonald’s from here on out.
  • TT
    Tloves
    Feb 8, 2026
    1.0
    I never got serviced. I went for breakfast around 8:30am. Went to drive thru. Nothing. Waited.. Nothing. Heard the other side order being taken so I thought maybe mines was broken so I of course pulled over there especially happy because I was the last and only at each mic. I still didn't get any response whatsoever. Tried pulling up the line wasn't moving so I left to the university location closet by the parkway. Not the one by cheddars!! Was serviced immediately in and out in less than five minutes. THEY WILL GET MY MONEY. I'LL DRIVE THAT FAR FOR FAST FOOD AND GOOD SERVICE.

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