McDonald's

3.1
2745 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2704 S Memorial Parkway, Huntsville, AL
35801, United States

Hours

Reviews

3.1
2,745 reviews
5 stars
802
4 stars
479
3 stars
472
2 stars
299
1 star
693

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, with some experiences noting waits of up to an hour.

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with complaints about employees ignoring customers and displaying poor customer service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained facilities, contributing to a negative dining experience.

Mixed Food Quality

While some customers praised the food when it was prepared correctly, many others reported receiving cold or improperly cooked items.
  • LL
    Luna
    Dec 28, 2025
    1.0
    Longest wait for McDonald’s I’ve ever had in my life. Awful.
  • BG
    Benjamin Gray
    Dec 23, 2025
    4.0
    Fast and got my order correct. That's all I ask of McDonald's.
  • SS
    Stephanie Selko
    Dec 22, 2025
    1.0
    Never in my life have I ever waited 35 minutes inside a fast food restaurant for food. The staff was EXTREMELY put off and rude. Every single person working the food line / area around the end of the food line absolutely ignored everyone who was standing at the counter saying excuse me I need help… I mean every single employee. We came in with our family of 5 and the service was the worst I’ve ever experienced.
  • CD
    chris denton
    Dec 19, 2025
    1.0
    I have been standing here for 25 mins now! I ordered 2 double cheeseburgers a large fry and a vanilla shake! Maybe they had to corral the cows in the pen and pick n peel the potatoes! Several doordash orders went out the door and so did drive thru orders!
  • DN
    Daniel Niemeyer
    Dec 19, 2025
    2.0
    They only seemed to care about bite squad orders, the regular customers just stood there waiting until it had been such an absurdly long time, then had to flag down the employee and ask. Over 20 minutes waiting, 10 after the board showed my order had been completed, multiple other customers experienced the same thing.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Huntsville, AL is open daily from 4:00 AM to 1:00 AM.

What are the drive-through hours for this McDonald's?

The drive-through is available every day from 4:00 AM to 1:00 AM.