McDonald's

3.4
2046 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1795 US Hwy 72 E, Huntsville, AL
35811, United States

Hours

Reviews

3.4
2,046 reviews
5 stars
662
4 stars
437
3 stars
360
2 stars
171
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, with instances of employees arguing with customers.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions reported.

Food Quality

While some customers enjoyed the food, many reported issues with cold or improperly prepared items.
  • JR
    Jeffrey Rossman
    3 days ago
    5.0
    I'm so frustrated with having to order from a machine!! That won't take your money!! And NO ONE WILL HELP!!!! Got so frustrated I went thru the drive thru.....food was thrown in bag...ugggg I'm about to give up.
  • AB
    Angel Cierra Holmes Weaver Byers
    Dec 29, 2025
    4.0
    The employees they have are awesome, but they were short staffed. I guess the few and the great over the many and the crappy.
  • SE
    Spencer E
    Dec 21, 2025
    1.0
    Tried to stop by for a Sunday morning McMuffin. Waited for 10min in the drive thru before sharing frustration with another patron in the other line. As we were venting, some old lady employee starts yapping about how they were busy inside the store and couldn't take drive through orders. Sounds like a Johnson Family staffing issue. Won't be returning. It's bad for your health anyways.
  • JJ
    Justin
    Dec 19, 2025
    4.0
    Was served a raw no salt basket. I understand being in a rush but it will be okay to cook longer (was inside not drive thru). However I did receive a fully cooked no salt basket when it was brought to their attention which I do appreciate
  • SS
    Southern Squatch
    Dec 17, 2025
    1.0
    Despite having two order boxes they only have one person taking orders from them during 5pm dinner rush, so if you only need 10 seconds to give your mobile order number, but the car at the other box is order 5 meals with special requests on every single one, then you’re just going to have to sit there and wait 10-15 minutes while that other person orders. At least it reminded me why I need to stop going to McDonald’s.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-thru at 1795 US Hwy 72 E, Huntsville?

The drive-thru at McDonald's 1795 US Hwy 72 E, Huntsville is open daily from 4:00 AM to 12:00 AM (midnight).

When is McDonald's delivery service available?

Delivery service at McDonald's is available every day from 5:00 AM to 11:30 PM.