McDonald's

3.3
1627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10031 S Memorial Pky, Huntsville, AL
35803, United States

Hours

Reviews

3.3
1,627 reviews
5 stars
505
4 stars
317
3 stars
298
2 stars
149
1 star
358

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, tables, and bathrooms.

Service Speed

Customers frequently reported long wait times in both the drive-thru and dining area, often exceeding 30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, many reported issues with cold or stale items, particularly fries and burgers.
  • JW
    Jana Warren
    Jan 3, 2026
    4.0
    I drive past two mcdonalds to come to this one. I've only had a handful of problems but tonight I really wanted my fries fresh. They were not. It's sad, and tonight I'm beyond frustrated. I know what your fries taste like is why I drive to your location. I will find a new mcdonalds because you didn't take my request and gave me fries that were luke warm. You wouldn't eat the crap you gave me, but you expect a paying customer to. However to the gentleman who takes the order and processes the payments, DUDE YOU'RE AMAZING. I will not be back due to lack of respect of my food.
  • AB
    Andrea Bergin
    Dec 30, 2025
    5.0
    The food was correct and made quickly. They were training someone new who didn't realize i was supposed to have two bags, however that was quickly remedied.
  • OR
    Owen Roberts
    Dec 27, 2025
    3.0
    I went here with my foreign exchange student so he could compare this McDonald’s to a McDonald’s outside of the United States in Pakistan. He said the food was great, but he spent a huge portion trying to get his drink. Nice workers figured it out.
  • JM
    Jennifer Mc
    Dec 15, 2025
    2.0
    Dirty dining room. It’s not super busy at lunch right now but every table in view is dirty. I got Diet Coke on a napkin to wipe it down and feel like the ketchup smears weren’t a bloody crime scene Even the table markers are dirty. Ick. Food is fresh though! And the guy behind the counter was really nice.
  • ZW
    Zach Walker
    Dec 15, 2025
    1.0
    This is by far the filthiest restaurant I've ever seen. We visited on 12/14/2025 and witnessed dirty floors, drink machine, tables, etc. Food trays stacked so high in the lobby that you couldn't add more trays. These appeared to be more than day old or current day mess that was made. A sign of pure laziness and disregard for health and safety. I will not return to this location in fear of sanitary practices.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 10031 S Memorial Pkwy?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What hours is the drive-thru available at this McDonald’s location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.