Many customers reported slow service and long wait times for both in-store and delivery orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and poor communication regarding order modifications.
Food Quality
While some customers praised the food quality, others noted inconsistencies, such as insufficient meat and expired items.
Customer Service
Feedback on customer service was mixed, with some employees receiving praise for their friendliness, while others were criticized for rudeness and unprofessional behavior.
KC
Kathleen Conaway
3 days ago
5.0
My husband ordered from here again and so far everything has been very good. Sandwiches are way better than Subway. Will come back and try other ones.
MD
Mario Douglas
Dec 14, 2025
2.0
Would give perfect review but was told my sandwich couldn't be toasted bc of all the meat on it
KS
Kristian Sexton
Sep 4, 2025
2.0
This jimmy John’s is the literal worst. I have problems on every order. Tonight I got my sandwich with no meat. I’m beyond frustrated
LG
Leslie Graham
Aug 30, 2025
1.0
Every time I order from this store, the closest to my house, it takes forever! Like an hour to get 2 sandwiches. When I order from work and it comes from the store downtown on the square, it’s freaky fast. One time the store on Airport sent me expired potato salad, and another time I just had to go pick it up. If you don’t want to deliver, don’t offer the service. If you can say things like no onion or add cucumber, then do it, please!
MR
Mischelle Ross
Aug 14, 2025
5.0
My delivery person was very nice and my veggie wrap was AMAZING.