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Jimmy John's

3.9
(270 reviews)

Business Details

125 Northside Sq, Huntsville, AL
35801, United States
(256) 534-9996

About

Sandwich Restaurant

Location

Jimmy John's
125 Northside Sq, Huntsville, AL
35801, United States

Hours

Reviews

3.9
270 reviews
5 stars
145
4 stars
44
3 stars
23
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness and unprofessional behavior from staff.

Delivery Issues

Customers expressed dissatisfaction with delivery times, often taking over an hour, and lack of communication regarding delays.

Food Quality

While some customers enjoyed the sandwiches, others complained about the quality, including dry or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the store, affecting the overall dining experience.
  • TM
    Tiffany Myrick
    Feb 24, 2026
    1.0
    Stood at the register for a whole ten minutes and still had to say hello very loud for the young lady to come to the front. She cursed me under her breath as she walked to the register. Very disappointed
  • SF
    Sarah Furguson
    Feb 22, 2026
    5.0
    Awesome way to spend my lunch hour, if you want a supper fast and delicious lunch and a show head to jimmy johns. All the employees get along just like family laughing and joking with each other the hole time I was there. I'll definitely be coming back with friends!
  • NS
    Nicholas Smith
    Feb 17, 2026
    1.0
    I ordered an hour ahead of time, show up and nothing is made, get asked for a bread change because they're out of wheat, I say said bread change, then wait another 20 to 30 minutes. Are you serious???
  • DD
    derp derpy
    Feb 14, 2026
    5.0
    This is a turkey tom. The bottom bun is supposed to be the width of a tomato. You cut it wrong. Sub cut not gutted club cut. Do better. And it didnt have mayo. Why you handing a Mayo Master a Turkey Tom Club cut no mayo when I ordered a regular turkey tom. I had to chew through it with the power required for a beach club. Unacceptable. Bread starter for shift 13 is slipping 2.14 3:30pm
  • SD
    Summer Durgin
    Jan 10, 2026
    1.0
    My bacon on my BLT was cold and soft and they refused to cook it or give me new bacon. They told me I should have asked for a toasted sandwich, if I wanted my bacon cooked. They said I would have to buy a new sandwich to get new meat. It was terrible customer service!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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