Dunkin'

3.7
518 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Huntsville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2785 Carl T Jones Dr SE, Huntsville, AL
35802, United States

Hours

Reviews

3.7
518 reviews
5 stars
248
4 stars
105
3 stars
30
2 stars
35
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mention subpar food quality, including stale donuts and poorly prepared items, impacting overall customer satisfaction.

Speed of Service

Customers frequently noted slow service, particularly during busy times, with long wait times in both drive-thru and in-store.

Staff Training

There are concerns about staff training and knowledge, with reports of employees struggling to fulfill orders correctly.
  • HS
    Haydi SC
    Nov 12, 2025
    5.0
    the girl that was working there was really nice to remake a matcha another dunkin couldnt make 🤦‍♀️
  • KL
    Kj Long
    Nov 4, 2025
    5.0
    The employees here are extremely kind, felt welcomed from the moment I walked in the door :) My daughter & I love to come inside & enjoy our coffee dates, I get my coffee, made right everytime & if it’s not they gladly remake it & little lady gets tasty munchkins! So thankful for the generous jones valley Dunkin!
  • FF
    Flynn
    Sep 23, 2025
    5.0
    The baristas are so friendly and the drinks and food are always amazing 😍
  • TN
    Tyler Niemiller
    Sep 19, 2025
    1.0
    Dear reader, here I sit slowly watching the clock tick by at 7am on a Friday. I’ve been at this drive thru window for 22 minutes now waiting on my bagel, hashbrowns, and coffee. At this point, it’s more about morbid curiosity at how long this will take as opposed to being desperate for my caffeine fix. I’ve watched every counter order be wrong and the customers complain. The staff appear to be mimicking a deer in headlights this morning. I’ve lost count at how many cars have pulled out of the drive thru. No fewer than ten for sure. There are five of them huddled around a mountain of tickets, appearing to try to comprehend what items goes with which. They appear lost, scared, and confused. Please, send help that they may realize the coffee goes into the cup and then to the customer. Oh good, at time of writing a customer had taken it on themselves to read the tickets and assist.
  • JF
    Joseph Fikes
    Sep 12, 2025
    2.0
    9:30 AM and they were almost sold out. Person behind the counter knew almost nothing about donuts. Overall bad experience.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Huntsville, AL?

Dunkin' in Huntsville, AL is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.