Dunkin'

3.3
1149 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Huntsville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1221B Memorial Pkwy NW, Huntsville, AL
35801, United States

Hours

Reviews

3.3
1,149 reviews
5 stars
447
4 stars
170
3 stars
99
2 stars
102
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted rude and dismissive attitudes from staff.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness and Management

Several reviews mentioned unsanitary conditions and poor management, suggesting a need for better oversight and training.

Product Consistency

Customers expressed dissatisfaction with the inconsistency of food and drink quality, particularly with coffee.
  • BM
    bryleigh mccoy
    2 days ago
    1.0
    Got the order completely wrong and didn’t make any of the drinks correctly. And they were messy.
  • SB
    Stephone Baker
    4 days ago
    1.0
    These people never have ANY items in stock, then the drive thru is long for no reason. This is the worst Dunkin I’ve been to by far. How don’t yall have ANY bread?
  • BB
    Brittany Brown
    Nov 15, 2025
    1.0
    My hot chocolate I got taste more like milk. And my husband peppermint hot mocha was basically half way full .
  • DR
    Danielle R
    Nov 7, 2025
    1.0
    This is by far the slowest Dunkin I have EVER been to (coming from a daily Dunkin drinker). Multiple times and the wait here is insane and they’re out of everything.
  • DJ
    Daishana Jackson
    Nov 3, 2025
    5.0
    3rd time here this week. First 2 times were perfect, through the drive thru. Today I came inside as I saw the drive thru line was long. They were heavily short staffed but all busting their tails and still so friendly. They definitely know how to get it done. Regardless of a rush, they all still washed their hands and changed gloves regularly between taking orders and making orders. Which is rare to see now a days. Very thankful to this staff today. Good job for not folding under pressure!!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Huntsville, AL?

Dunkin' in Huntsville is open daily from 5:00 AM to 8:00 PM for dine-in and drive-thru services.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services to accommodate your convenience.