Dunkin'

3.3
1157 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Huntsville, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1221B Memorial Pkwy NW, Huntsville, AL
35801, United States

Hours

Reviews

3.3
1,157 reviews
5 stars
450
4 stars
171
3 stars
100
2 stars
102
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.

Staff Attitude

While some employees were praised for their friendliness and professionalism, many reviews highlighted rude and unprofessional behavior from staff.

Stock Issues

Numerous customers noted chronic shortages of menu items, leading to dissatisfaction with available options.

Inconsistency

The quality of food and drinks varied significantly, with many customers experiencing poorly made items or incorrect orders.

Management Concerns

Several reviews pointed to poor management and training as contributing factors to the overall negative experiences at this location.
  • AB
    Anna Bachman
    Dec 22, 2025
    5.0
    The girl at the counter was the absolute sweetest. As a former Dunkin' employee, I can understand how stressful the work environment can be, but she was incredibly professional and kind with her recommendations and service. Would absolutely stop here again.
  • MP
    Madison Pickett
    Dec 13, 2025
    1.0
    Did not make drink correctly. After we waited for someone to come to the window they never showed up. Will not be coming back.
  • HH
    hey
    Dec 6, 2025
    1.0
    Just shut it down
  • GS
    Gina Sharp
    Nov 28, 2025
    1.0
    Same story as years ago, start out with great tasting donuts and coffee and service and then all three go downhill. The donuts come in Frozen. They always run out of the most popular flavors quickly why not order more of those and less of the ones that don't sell. French crullers are good. My last coffee was a latte and instead of making out hot she made it cold. She went back to remake it but only used what little bit of espresso that was left from my first drink. Unfortunately when I got my drink it only tasted like oat milk and sugar. I originally wanted hot chocolate but they had ran out. I should have just driven away. That was my last DD trip for sure!
  • SB
    Stephone Baker
    Nov 20, 2025
    1.0
    These people never have ANY items in stock, then the drive thru is long for no reason. This is the worst Dunkin I’ve been to by far. How don’t yall have ANY bread?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Huntsville, AL?

Dunkin' in Huntsville is open daily from 5:00 AM to 8:00 PM for dine-in and drive-thru services.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services to accommodate your convenience.