Domino's Pizza

Reviews

• MM

  Madison Mitchell

  3 days ago
  1.0
  Literally dont order from here. Order from anywhere else. It is impossible to get anyone on the phone and the delivery driver will take your order for a tour around the world.
• AL

  aj lee

  Feb 23, 2026
  1.0
  0 OUT OF 10 EXPERIENCE It is always something when I order from Domino’s. I have never physically been inside the store because I always get my food delivered, but I have spoken to employees over the phone. The last time I ordered, it only took about 20 minutes for the food to be made, which was completely fine. However, it took an hour and a half for the food to actually be delivered to me, even though I live only 9 minutes away from the store. When the food finally arrived, it was cold and missing all of the sauces I paid for. I was not refunded for the cold food or the missing sauces, and I was not offered any compensation, waived fees, or resolution. I decided to give Domino’s another chance today. I placed a new order and even used some of my saved reward points to get additional food. About 20 minutes later, the app said my food was completed and on the way. I watched the tracking the entire time and saw the car sitting at the store. The delivery time kept increasing and increasing. About 20 minutes after it said my food would be on the way, the store suddenly canceled my order with no explanation. Although I was frustrated, I attempted to reorder my food. That is when I realized my reward points were gone, even though the order had been canceled. I called the store and was told there was no explanation for why my order was canceled and that they could not handle reward points in the store, which I understand. However, I was not given any contact information to resolve the issue. I was only told I could reorder, but I would have to pay full price again, including paying for the food my reward points had already covered. I did not understand how the store could not resolve this when they were the ones who canceled the order and caused the issue with my points. The store should have record of the canceled order and should have been able to resend it but no. I also tried to report the issue through the Domino’s app, but it told me I could only report it after the order left the store. Since the store canceled it before it left, I could not report it there either. I then called the customer service number and was directed to an automated system that said I would need to email support. It also said I could receive a text message to handle the issue if I pressed one. I pressed one multiple times, but I never received any text messages. I tried repeatedly to get help, but nothing was resolved. There was no accountability taken by Domino’s, and I was unable to get in contact with anyone who could fix the problem.
• RS

  Ronnie Spitler

  Feb 10, 2026
  5.0
  Pizza was doughy and cinnabites were overcooked. One person even chipped a tooth by simply biting into it. You would think it would have been an apple, meat bone, or silverware to cause them effects not something that is supposed to be soft and fluffy.smh.
• JM

  Jah-Reise Martin

  Feb 1, 2026
  1.0
  I pulled through Pick up window and a little white girl comes to the window. I asked her when she handed me my order for one or two packets of the pepper flakes and Parmesan cheese and with the straightest face she was like I’m gonna have to charge it…. I said ma’am, is it coming out of your check can you not just give me one packet of each? She goes “no” Stares at me as if I was a problem. It does not kill to give good customer service one or two packets of something that somebody asked for whether it’s policy or not just taking care of that Customers request goes a long way that’s how you retain customers. When you make customers feel like a problem for asking for something so simple it’s outrageous. Needless to say I won’t be returning this is the second encounter here.
• SW

  Shannon Williams

  Jan 30, 2026
  1.0
  I made an order here from the app on my way home from work on 1/30/26 at 6pm. I pulled to the window when notified that the two ordered pizza’s were ready. I get all the way home in Harvest to find that they gave me the wrong pizzas with ingredients I’m allergic to. I drive all the way back and the managers response was a simply “oh well we’re only human” and tried to give me my correct cold pizzas that were still sitting on the counter for nearly two hours. Absolutely no problem and no consideration in wasting my time and travels for their incompetence.

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