Domino's Pizza

3.0
774 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Huntsville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4506 University Dr NW .

Location

Domino's Pizza
4506 University Dr NW, Huntsville, AL
35816, United States

Hours

Reviews

3.0
774 reviews
5 stars
280
4 stars
81
3 stars
57
2 stars
40
1 star
316

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and unresponsive management.

Delivery Issues

Many customers experienced significant delays in delivery, with some waiting over two hours for their orders, often receiving cold or incorrect food.

Food Quality

Several reviews mentioned unsatisfactory food quality, including incorrect orders, cold pizzas, and poorly prepared items.

Staffing Problems

Multiple customers noted that the location is often understaffed, leading to slow service and long wait times.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with food quality and friendly service.
  • KN
    Kiah Norris
    1 day ago
    1.0
    Girl was touching her hair phone and ass when making pizza. Just left. Disgusting
  • KI
    Katie Ingram
    Jan 1, 2026
    1.0
    food has been out for delivery from 6:17pm and to current screen shot, and still have not received my food. should be NO reason for it to take this long. by the time i get my food, i bet it’ll be cold and disgusting. also stayed on hold for 10 minutes without a single soul answering me. sad and will no longer buy from here. sad. very sad. would give a negative star rating if i could.
  • AF
    Angus Filez
    Dec 31, 2025
    1.0
    They want delivery drivers but can’t even get the ones they have to deliver to the correct address? You can’t even train the ones you have — second time ordering from this location and each time has been a hassle. The issue is management, not the employees for sure, this is too much of a pattern to just be a staffing issue. And the very robotic, automatic reply the “owner” gives to call the store is laughable because they do not even answer it. Like I don’t see how corporate allows this to perpetuate
  • MH
    Matthew H.
    Dec 20, 2025
    1.0
    Absolutely Unacceptable Customer Service I had one of the worst customer service experiences of my life with this Domino’s location. After placing a delivery order, the Domino’s tracker showed that my pizza and wings were finished. When no delivery arrived, I called the store. The first employee I spoke with confirmed that my order was still sitting under a heat lamp and said they would send a driver out with it. At that point, I requested a refund because the food would clearly be poor quality. I was transferred to the manager, and that’s when the situation went downhill. The manager immediately accused me of lying about whether my food had been delivered, despite the employee before him stating it was still in the store. The phone call turned into a 15-minute argument, during which the manager was rude, disrespectful, and extremely accusatory. While I was on the phone, I heard the manager ask the driver if the order had been delivered — and the driver said no. A few moments later, the manager asked again, and suddenly the driver said yes, after which the manager refused a refund. The manager then stated he would be pocketing the money and told me that if I came to the store to dispute it, he would call the police. Because I never received the order I paid for, I had a police officer meet me at the store. The officer was professional and kind and went inside to request the transaction be voided. This should never be necessary over a pizza order. I have never experienced such hostile, dishonest, and unprofessional behavior from a manager anywhere. Since these local Domino’s locations appear to be owned by the same group, I will no longer be ordering from any Domino’s in this area. Do not recommend.
  • CR
    Chasity Rogers
    Dec 6, 2025
    1.0
    If I could give a 0 star review, I would. We ordered 2 large pizzas with bacon, and a 16 piece Parmesan bread bites. We were at the pickup window 15-20 minutes before anyone even acknowledged us. The staff was inside dancing around the store and eating. Once we got our order , the Parmesan bread bites had no Parmesan or garlic seasoning and we're totally bland. And our pizzas were pepperoni instead of bacon. We took them inside and had to wait another 10 minutes for them to be remade. Meanwhile the pepperoni ones we just took back inside, they took out of the box and put back in the oven. They still were wrong but we didn't want to go back in so we just left. Horrible experience.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Huntsville?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for takeout and delivery at this Domino's location?

Open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.