Fast Food RestaurantBurger JointRestaurantAmerican RestaurantChicken RestaurantSandwich RestaurantTake Out RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported issues with food being cold, poorly prepared, or not as advertised, leading to dissatisfaction.
Customer Service
There were numerous complaints about rude or unprofessional staff, as well as issues with the automated ordering system causing frustration.
Management Changes
Some reviews noted improvements in service and food quality under new management, with several customers expressing a desire to return.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, or being charged for items not received.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, impacting the overall dining experience.
KB
Kristoff Bjorgman
2 days ago
1.0
Extremely rude and understaffed! They have no courtesy for dasher in a hurry and never get orders done on time!
JR
Jasmine Russell
3 days ago
1.0
Fries were cold, This is an over all 0 out of 10 I do not recommend!
BF
Brianna Fletcher
6 days ago
2.0
This location is always a hit or miss so I try to come at times where I know I had a good experience 100% but tonight my food was great as we made it around to our Apple pies they were extremely old cold & chewy and my sons apple pie looks like someone ate all the filling out of it and left it there. I just know someone seen it before it was handed to us Have to do better !!
CB
Chalais Brown
Dec 26, 2025
1.0
I would not come here again. The food was not good and when you order you are speaking to AI 👎🏼
AB
anna bortion
Dec 21, 2025
4.0
the food is so fire the 1guy working there is chill everyone in hsv is sleeping on peak but 1 star off cuz lowkey the ai chick in the drive through gotta go
What are the operating hours of Checkers at 4000 University Drive in Huntsville, AL?
Checkers is open from 10:00 AM to 2:00 AM Monday through Wednesday and Sunday, until 3:00 AM on Thursday, and until 4:00 AM on Friday and Saturday.
Does Checkers at this location offer drive-thru service?
Yes, this Checkers location has drive-thru service available for your convenience.
Can I order food online for delivery from Checkers at 4000 University Drive?
Yes, you can order for delivery via their delivery URL: https://order.checkersandrallys.com/menu/3003-university-drive.
What payment options are accepted at Checkers on University Drive?
This Checkers accepts American Express, Cash, Check, Mastercard, and Visa.
What type of cuisine and meals does Checkers serve?
Checkers serves American fast food including burgers, chicken, and sandwiches, offering lunch, dinner, and late-night meals.
Is there casual attire preferred when visiting Checkers at this location?
Yes, casual attire is appropriate when visiting this Checkers location.
What nearby fast food restaurants are close to Checkers on University Drive?
Nearby fast food options include Rally’s, McDonald's, KFC, Popeyes® Louisiana Kitchen, Sonic Drive-In, and White Castle, giving you multiple dining choices in the area.
Are there shopping centers near Checkers at 4000 University Drive?
Yes, Parkway Place Mall is nearby for convenient shopping before or after your meal at Checkers.
What other local services are available near Checkers at this location?
Nearby services include Regions Bank, Western Union for money transfers, several hair salons such as Oumy Hair Braiding and Visions Hair Illusions, and automotive dealers like Sherrills Collectible Cars.
How does Checkers ensure safety and hygiene for its guests?
Checkers uses enclosed kitchens and limits personal contact, with closed dining rooms and limited patio and walk-up window occupancy. They enforce frequent handwashing and proper glove use for safety.