Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on food quality; some customers enjoyed the chicken and biscuits, while others reported issues like raw chicken and stale items.
Service Issues
Numerous complaints about rude staff, incorrect orders, and slow service, particularly in the drive-thru.
Cleanliness Concerns
Several customers noted unsanitary conditions, including dirty bathrooms and a messy dining area.
Positive Experiences
Some customers praised friendly staff and good service, highlighting specific employees who provided excellent customer care.
Safety Concerns
Reports of homeless individuals in and around the restaurant raised safety concerns for some customers.
CA
Cre Ati
6 days ago
1.0
Terrible Experience at Bojangles on University Drive
I stopped by the Bojangles on University Drive at 8:08 PM to pick up the Tailgater Special (only offered after 5 PM). I should’ve known something was off — not a single customer in the dining room or drive-thru. I wish I had trusted my instincts and left.
When I got home, the meal was a complete disaster. The chicken was clearly old and stale — dry, tough, and tasted like it had been sitting for hours. The dirty rice somehow had macaroni in it, which raises serious food safety concerns. If someone in my family had a cheese allergy, we could’ve had a medical emergency.
I reached out to the franchise owner by email, but based on this experience, I don’t expect a reply — or any real accountability. This location clearly needs a serious management overhaul. Save your time and money — and your health — and go elsewhere.
HL
Hiam Lopez
Nov 16, 2025
3.0
the cashier didn't allowed me to order. In person the food does look better than the Internet and smelled good too. I walked in at almost 9 she walked in 5mins later from the other entrance stating they were close google says 10pm but okay, I walked down the road for it. The cooker was going to help me out to place the order when saw me leaving but I decided not to and save my 20$ for later. 3 stars because can't put the blame on the whole local just for one person.
SJ
Shannon Johnson
Nov 15, 2025
5.0
It was a Wow moment! The cashier was very friendly and polite. She gave me food suggestions and greeted me with a smile. The food was very delicious! Cheese curds were excellent!!!
BC
Beverly Connell
Oct 17, 2025
3.0
Chicken was raw inedible
JG
Jada Gainer
Oct 5, 2025
1.0
So me and my spouse went thru the drive thru and idk where or who started the trend of putting your receipt and straw in the same box as the prepared food, after you've touched the same receipt with your fingers that have touch multiple things at that front counter & window, that is unsanitary and disgusting will be doing the survey and the person at the windows did not look clean herself and she heard me complain and she disregarded it. Very disappointed my babe loves bojangles but we won't be back here and the bathroom is disgusting I mean filthy and nasty I wouldn't even touch the tissue.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 4323 University Drive, Huntsville?
Bojangles is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services.
Is there a Bojangles app available for ordering food?
Yes, you can order food using the Bojangles app available on both Apple App Store and Google Play Store.
What payment options are accepted at this Bojangles location?
Bojangles accepts cash, Mastercard, travelers checks, and Visa.
Does this Bojangles restaurant have seating and restroom facilities?
Yes, this Bojangles location has seating and restroom facilities for customers.
What nearby coffee shops can I visit before or after dining at Bojangles?
Nearby coffee options include Scooter's Coffee and Dutch Bros Coffee, perfect for grabbing a coffee or smoothie to complement your meal or for a visit before or after dining.
Are there any convenience stores or gas stations near Bojangles on University Drive?
Yes, Marathon, Texaco Station Huntsville, and Mini Mart are nearby gas stations and convenience stores that you might find useful when visiting Bojangles.
What other fast food or restaurant options are close to Bojangles at University Drive?
Nearby dining options include Cinnabon bakery, Schlotzsky's sandwich shop, and Taco Bell fast food restaurant, giving you a variety of choices around Bojangles.
Does Bojangles provide catering services for family or group meals?
Yes, Bojangles offers catering services and family meal options that include a variety of items for all guests.