Bojangles

4.0
1117 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
11375 South Memorial Pkwy, Huntsville, AL
35803, United States

Hours

Reviews

4.0
1,117 reviews
5 stars
550
4 stars
277
3 stars
120
2 stars
67
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While many customers enjoyed the food, there were complaints about overcooked items and inconsistent quality.

Cleanliness

Some reviews mentioned cleanliness issues, including reports of pests and unsanitary conditions.

Speed of Service

Several customers experienced long wait times, particularly in the drive-thru, suggesting inefficiencies in service.
  • AW
    Addisen Wes
    Oct 13, 2025
    1.0
    I’d like to start by saying the food was fresh, however the customer service was HORRIBLE!!! Susan was very rude while taking my order, she yelled at me and said “hold on because I usually work in the kitchen, and you’re going to fast” I let it go, we all have our days but then I get to the window and her attitude was HORRIBLE!!! I told her I’d like to add 3 extra ranch to my order, because she didn’t let me finish at the speaker. she sucked her teeth, rolled her eyes, gave me the wrong change, and then asked me to pull forward.
  • TR
    Trent Rice
    Oct 4, 2025
    1.0
    got my order wrong. didnt even get bo rounds
  • SS
    Steven Shaneyfelt
    Sep 28, 2025
    5.0
    Good chicken fast
  • JP
    John Parish
    Sep 21, 2025
    1.0
    I just visited Bojangles to make a take-out order. I made my order, and the service representative heard 2 picnic Bo rounds instead of the 3 I clearly said. That’s fine, no big deal. Stood in line to order 1 more picnic Bo rounds like I originally wanted. The issue was after I had already arrived at home to realize that they forgot a steak biscuit that I paid for already. The lack of care in this specific staff member was very apparent and I am not surprised this happened at all. This is very upsetting as I patron this establishment frequently and unfortunately, this happens all of the time. The food is always delicious, but the staffs attention to detail needs some serious work. This outcome will definitely make me rethink eating her again. Bad form Bojangles. Bad form.
  • SK
    Sandra King
    Sep 14, 2025
    5.0
    Always very nice people… greet you right away with a smile,…. and food is always delicious.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles at 11375 South Memorial Pkwy, Huntsville, AL?

Bojangles is open every day from 5:30 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.