Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported poor and rude service, with several instances of staff being unhelpful or dismissive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
While many customers enjoyed the food, there were complaints about overcooked items and inconsistent quality.
Cleanliness
Some reviews mentioned cleanliness issues, including reports of pests and unsanitary conditions.
Speed of Service
Several customers experienced long wait times, particularly in the drive-thru, suggesting inefficiencies in service.
AW
Addisen Wes
Oct 13, 2025
1.0
I’d like to start by saying the food was fresh, however the customer service was HORRIBLE!!! Susan was very rude while taking my order, she yelled at me and said “hold on because I usually work in the kitchen, and you’re going to fast” I let it go, we all have our days but then I get to the window and her attitude was HORRIBLE!!! I told her I’d like to add 3 extra ranch to my order, because she didn’t let me finish at the speaker. she sucked her teeth, rolled her eyes, gave me the wrong change, and then asked me to pull forward.
TR
Trent Rice
Oct 4, 2025
1.0
got my order wrong. didnt even get bo rounds
SS
Steven Shaneyfelt
Sep 28, 2025
5.0
Good chicken fast
JP
John Parish
Sep 21, 2025
1.0
I just visited Bojangles to make a take-out order. I made my order, and the service representative heard 2 picnic Bo rounds instead of the 3 I clearly said. That’s fine, no big deal. Stood in line to order 1 more picnic Bo rounds like I originally wanted. The issue was after I had already arrived at home to realize that they forgot a steak biscuit that I paid for already. The lack of care in this specific staff member was very apparent and I am not surprised this happened at all. This is very upsetting as I patron this establishment frequently and unfortunately, this happens all of the time. The food is always delicious, but the staffs attention to detail needs some serious work. This outcome will definitely make me rethink eating her again. Bad form Bojangles. Bad form.
SK
Sandra King
Sep 14, 2025
5.0
Always very nice people… greet you right away with a smile,…. and food is always delicious.
What are the operating hours of Bojangles at 11375 South Memorial Pkwy, Huntsville, AL?
Bojangles is open every day from 5:30 AM to 10:00 PM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for events and gatherings.
Can I order Bojangles food online?
Yes, you can order online through their website or by using the Bojangles app available on iOS and Android.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Does this Bojangles location have drive-through service?
Yes, this Bojangles restaurant features a drive-through for convenient ordering.
Is the Bojangles at South Memorial Pkwy family-friendly?
Yes, Bojangles welcomes families and offers a children's menu.
What nearby places can I visit before or after dining at Bojangles?
Nearby places include Walgreens pharmacy for convenience, Planet Fitness gym for a workout, and Domino's Pizza for other dining options.
Are there any nearby services like banking or money transfer near Bojangles?
Yes, Western Union offers money transfer services nearby, and LibertyX Bitcoin ATM provides financial services and currency exchange.
What options do customers have for getting to Bojangles or nearby attractions?
Customers can visit Bojangles and nearby places such as Speedway gas station or Aj's Fuel City convenience store, which are close by and facilitate easy access for fuel and snacks during a visit.