Arby's

4.0
1313 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4100 University Dr Nw, Huntsville, AL
35816, United States

Hours

Reviews

4.0
1,313 reviews
5 stars
643
4 stars
349
3 stars
169
2 stars
45
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Several customers expressed disappointment with food quality, citing issues with temperature, freshness, and incorrect orders.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with some customers noting a pleasant atmosphere.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.
  • JK
    James Kimbrough
    Jan 3, 2026
    1.0
    Ordered 4 ham sliders and 2 chicken sliders with other things. I get only 2 people were possibly working, but make sure the order is right. I got 1 chicken slider..
  • CK
    Cory Kirtley
    Dec 30, 2025
    5.0
    Whoever was working the drive thru on Tuesday, December 30th at 8PM is absolutely PRECIOUS. She was very sweet and endearing. Service was extremely fast, and she put my extra cheese on the side instead of on the sandwich so it wasn't as messy. She is the epitome of excellent service. The kind of service we had back in the late 90s, early 2000s. The kind that lets you know they care about the customer, and representing their brand. I just wish I had a name to give, because she truly deserves the highest praise. She's also the reason I choose this Arby's to fill that fast casual desire. Quality food. Quality service. Always. 🩷
  • JM
    Jeffrey Mcrae
    Dec 9, 2025
    1.0
    Terrible experience food took 30 mins while the employees complained and joked like people don’t have other matters to handle very unprofessional
  • AC
    Alexis Cartwright
    Nov 14, 2025
    3.0
    The food was not hot nor fresh very disappointing
  • CB
    Christian Bleddyn
    Oct 8, 2025
    5.0
    I had an absolutely excellent experience during my visit to Arby’s, which I would rate as an A+. From the moment I stepped into the restaurant, I was greeted by the cashier, who was exceptionally kind and greeted me with a lovely smile that made me feel genuinely welcome. This small but impactful gesture set a positive tone for my visit and highlighted the importance of friendly service in creating a memorable dining experience. The atmosphere of the establishment was warm and inviting, filled with soft lighting and comfortable seating that encouraged patrons to unwind and enjoy their meals, making it a perfect environment for either relaxation or socializing with friends and family. In addition to the pleasant ambiance, I was impressed by the tech-friendly features they offered, which included USB charging ports available at every table. This thoughtful inclusion made it incredibly convenient for customers needing to charge their devices while enjoying their time there, enabling them to stay connected without interrupting their dining experience. It’s refreshing to see such consideration for the needs of modern patrons, especially in a fast-paced world where technology plays a crucial role in our daily lives. Furthermore, I appreciated that the venue was housing-challenged friendly, which demonstrated a commendable commitment to inclusivity and support for everyone in the community. This initiative not only reflects the brand's dedication to social responsibility but also helps to foster a welcoming environment for all individuals, regardless of their circumstances. Lastly, the prices at Arby’s were very reasonable, making this a great place to enjoy a delicious meal without breaking the bank. The combination of quality service, a comfortable atmosphere, community-oriented values, and affordability contributed to my delightful experience, and I genuinely look forward to returning soon to enjoy another wonderful meal.