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Arby's

4.0
(1322 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4100 University Dr Nw, Huntsville, AL
35816, United States

Hours

Reviews

4.0
1,322 reviews
5 stars
648
4 stars
351
3 stars
170
2 stars
45
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the drive-thru, while others reported rude or unprofessional behavior.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing to a positive dining atmosphere.

Wait Times

Customers experienced varying wait times, with some reporting long delays, particularly during busy hours.
  • RK
    Rachel Kinnas
    Jan 30, 2026
    5.0
    The sweet woman working the drive thru window made me feel loved. To say she made my day is an understatement. It’s one of the coldest days Alabama has seen in years and she warmed my heart. Her endearing terms were genuine and made me grateful that I live in the south. Despite the classic roast beef sandwich being so-so, I’ll be a returning customer as long as Vermonica works there.
  • DW
    Diane Williams
    Jan 29, 2026
    1.0
    They seem to be understaffed and also did not put my sandwich in the bag. We drove from north Huntsville to get Arby's. Not driving back. Not happy after spending $30.
  • RR
    Rayna Reed
    Jan 17, 2026
    5.0
    Great staff there
  • CW
    Candice Weeks
    Jan 14, 2026
    5.0
    You guys did a great job with my GrubHub order. I tried calling the store they forgot to put in my mothers peach cobbler roll. But other than that great job.
  • CK
    Cory Kirtley
    Dec 30, 2025
    5.0
    Whoever was working the drive thru on Tuesday, December 30th at 8PM is absolutely PRECIOUS. She was very sweet and endearing. Service was extremely fast, and she put my extra cheese on the side instead of on the sandwich so it wasn't as messy. She is the epitome of excellent service. The kind of service we had back in the late 90s, early 2000s. The kind that lets you know they care about the customer, and representing their brand. I just wish I had a name to give, because she truly deserves the highest praise. She's also the reason I choose this Arby's to fill that fast casual desire. Quality food. Quality service. Always. 🩷

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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