Arby's

4.1
952 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
30 Shields Rd, Huntsville, AL
35811, United States

Hours

Reviews

4.1
952 reviews
5 stars
471
4 stars
280
3 stars
106
2 stars
49
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including hair in food, poorly assembled sandwiches, and cold or old items.

Service Issues

Customers frequently mentioned slow service, understaffing, and rude employees, particularly in the drive-thru.

Positive Staff Interactions

Despite some negative experiences, many reviews highlighted friendly and helpful staff, with specific praise for individual employees.

Cleanliness

The restaurant was often noted for its cleanliness, contributing positively to the dining experience.
  • NS
    Neil MTB Stuff
    Dec 30, 2025
    4.0
    Best Arby’s in town also great food and service.
  • KK
    Kevin Puckett (KP)
    Dec 24, 2025
    5.0
    Great Prices Food Fresh drinks need fizz apple shakes great!
  • JJ
    Jorsher
    Dec 17, 2025
    5.0
    The woman at the drive through always has a positive attitude. Food is good.
  • ST
    S. Townsend
    Sep 14, 2025
    1.0
    Went through the drive-thru and before we left the parking lot noticed there was a hair on th3 mozzarella stick. Took it inside for an exchange and the cashier said she doesn't know how that could have happened. Got a new order of mozzarella sticks. We got home to eat and finished one part of my loaded italian sandwich, opened the other to rearrange the lettuce and tomato and saw hair on it. I immediately threw everything away to include the strawberry lemonade. I don't know who's making the food in the back, but hair nets, hats or something need to be worn when assembling food. This is unacceptable and flat out disgusting. The sandwiches were poorly assembled as well.
  • JW
    Justin Wilson
    Aug 19, 2025
    5.0
    Just wanna give some praise to this location. Chelsea, Miss Liz and Desiree are always so friendly and nice. Me and the wife come to this Arby’s location only. Please recognize these crew members!!