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Arby's

4.1
(955 reviews)
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Business Details

30 Shields Rd, Huntsville, AL
35811, United States
(256) 858-0681
http://www.arbys.com/locations/us/al/huntsville/30-shields-rd/store-6943
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
30 Shields Rd, Huntsville, AL
35811, United States

Hours

Reviews

4.1
955 reviews
5 stars
474
4 stars
280
3 stars
106
2 stars
49
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported issues like hair in food and poorly assembled sandwiches.

Service Experience

Service quality varied; some customers highlighted friendly staff and quick service, while others experienced rudeness and long wait times.

Cleanliness

Many customers noted the cleanliness of the restaurant, contributing positively to their overall experience.

Order Accuracy

Several reviews mentioned issues with order accuracy, including missing items and incorrect orders.

Staff Attitude

Staff attitude received mixed feedback, with some praising the friendliness and helpfulness, while others reported unprofessional behavior from management.
  • ZC
    Zelma Chadwick
    Feb 20, 2026
    5.0
    People & food was very good today.
  • NS
    Neil MTB Stuff
    Dec 30, 2025
    4.0
    Best Arby’s in town also great food and service.
  • KK
    Kevin Puckett (KP)
    Dec 24, 2025
    5.0
    Great Prices Food Fresh drinks need fizz apple shakes great!
  • JJ
    Jorsher
    Dec 17, 2025
    5.0
    The woman at the drive through always has a positive attitude. Food is good.
  • ST
    S. Townsend
    Sep 14, 2025
    1.0
    Went through the drive-thru and before we left the parking lot noticed there was a hair on th3 mozzarella stick. Took it inside for an exchange and the cashier said she doesn't know how that could have happened. Got a new order of mozzarella sticks. We got home to eat and finished one part of my loaded italian sandwich, opened the other to rearrange the lettuce and tomato and saw hair on it. I immediately threw everything away to include the strawberry lemonade. I don't know who's making the food in the back, but hair nets, hats or something need to be worn when assembling food. This is unacceptable and flat out disgusting. The sandwiches were poorly assembled as well.
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Brand Certified Facts from Arby's

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