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Brand Certified

Arby's

4.1
(961 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2301 Memorial Pkwy Sw, Huntsville, AL
35801, United States

Hours

Reviews

4.1
961 reviews
5 stars
483
4 stars
262
3 stars
99
2 stars
28
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees received high praise for their friendliness and professionalism, others, particularly a manager named Lisa, were reported as rude and confrontational.

Food Quality

Food quality appears inconsistent, with some customers enjoying their meals while others reported issues like cold or improperly cooked items.

Cleanliness

The restaurant is generally noted as clean, but there are occasional mentions of unsatisfactory conditions.

Speed of Service

Service speed varies, with some customers experiencing fast service while others reported long wait times, especially in the drive-thru.
  • JS
    Joe Sanders
    5 days ago
    5.0
    Always a good experience at this location! 👍
  • LK
    Lacey K
    Feb 25, 2026
    4.0
    Ordered online the kings Hawaiian fish sandwich meal, did the modify order and put no lettuce or cheese since I'm allergic to lettuce and lactose intolerant..hence no lettuce or cheese. Got to my car to double check order and fish had lettuce and cheese! Took it back in and the lady screamed " it doesn't show on our screen you ordered that! Just says kings Hawaiian fish", I was polite an told her about my conditions and can show on my phone what I ordered...nope she don't wanna see .it shows regular on their screen! Now why would I order it regular when I'm allergic to lettuce and lactose intolerant? Anyway, food was not all that and got attitude from both " cook" and the lady. No thanks, explains why I haven't eaten there in years
  • MF
    malcolm fails
    Feb 13, 2026
    1.0
    I went here spent 20 dollars the employee in the window was short with me because I forgot to ask for mayo at the window after he told me to pull up to the door and wait for my order.
  • CD
    Chase Dyer
    Feb 8, 2026
    4.0
    The only problem is that they seem understaffed...
  • KT
    Kaymon Taylor
    Feb 4, 2026
    5.0
    I come in here from time to time to get food as me being a service tech I am always on the road. The staff are super friendly and professional. The food is always fast and always good. I can't compliment them high enough terrific workers and managment.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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