Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted poor customer service, with many customers experiencing rude or indifferent staff.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, others reported cold, stale, or improperly prepared food.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted dirty dining areas and unsanitary conditions.
Service Speed
Service speed was inconsistent, with some customers experiencing long wait times, especially during drive-thru orders.
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Noah
Nov 16, 2025
2.0
The lady at the register was very rude and kept trying to speed through my order without letting me finish.
CH
Chase Harrison
Oct 30, 2025
2.0
I usually go in the evenings and order a chicken sandwhich meal and the staff are usually very kind and even remember my order. I went for the first in the morning at 9:43AM on this past Wednesday. The worker on headset for drive through was extremely rude and angry I was there during the time the store was open. I understand customer service is hard at times but this was the start to my day and I was kind while she was angry she had to do the job she was paid for. After this I just cancelled my order bc was appalled by the behavior. She needs to adjust her schedule if 9::30 is to early for her to be at work and will be unable to perform her duties. I should not have been her punching bag due to her not being a morning person.
AM
Alan McLemore
Oct 27, 2025
3.0
Food was very good. Counter person didn't really care if we ate their food or not. Nice, but clearly didn't care.
RR
Reddy Ron
Oct 26, 2025
2.0
Don't go in at after 845pm. The very angry asst. Manager gets a attitude. So do as she suggested me to do... DRIVE THRU & PLEASE
DONT ASK FOR FRESH FRIES. YOU'RE NOT GOING TO GET THEM. SO BE HAPPY YOU GOT SERVED. I wanted to dine in but I decided to get it to go.
JJ
James
Oct 26, 2025
5.0
The best Arbys in Huntsville. Food is what it should be and the ladies that work there are fun and friendly.