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McDonald's

3.4
(1715 reviews)
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Business Details

3069 Allison Bonnett Memorial Dr, Hueytown, AL
35023, United States
(205) 491-5951
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3069 Allison Bonnett Memorial Dr, Hueytown, AL
35023, United States

Hours

Reviews

3.4
1,715 reviews
5 stars
535
4 stars
411
3 stars
301
2 stars
161
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or lukewarm, leading to dissatisfaction.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.

Cleanliness Issues

Several customers noted that the dining area and food handling practices were unsatisfactory, contributing to a negative experience.

Positive Staff Interactions

Despite the overall negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
  • AW
    Angee Whitt
    Feb 24, 2026
    5.0
    The food is fresh but every time I get my granddaughter a happy meal they don't really put fries in there, I have to ask for more fries.
  • CT
    Cindy Taylor
    Feb 4, 2026
    5.0
    Hot fries and burgers
  • SE
    Stephanie Minor Elliott
    Jan 29, 2026
    3.0
    For this to be a new store it sure has went back to its old ways quickly. The food is mostly lukewarm when you get it and heaven to bids if they can even smile at they customers it might break their faces.
  • AA
    Andrea Andrea
    Jan 27, 2026
    1.0
    Ordered through the drive-thru… pulled up to the window to get non existent service.. This McDonalds sucks just as much as all the other ones in Alabama.
  • AH
    Aaliyah Hunt
    Jan 15, 2026
    1.0
    Women had an attitude saying oh my god because my husband ask for extra sauce willing to pay for it and that was an extreme problem for her . If you don’t like your job get another one . To early in the morning having that attitude cause we ask for extra syrup willing to pay at that and walk off with stank face and they really don’t put the sauce you really need if you do ask they have a attitude
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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