McDonald's

3.4
1684 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3069 Allison Bonnett Memorial Dr, Hueytown, AL
35023, United States

Hours

Reviews

3.4
1,684 reviews
5 stars
520
4 stars
408
3 stars
297
2 stars
158
1 star
301

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude attitudes and slow service.

Food Quality

Numerous reviews highlighted problems with food quality, including cold, stale, or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for dine-in orders.
  • BM
    Brenda Mckinney
    Nov 16, 2025
    5.0
    I just had the most wholesome interaction with a lovely black woman at the window at this McDonald's. She was a pure delight and very helpful. I came there this morning and mind wasn't working at full compacity and that sweet kind lady with the patience of Job in the Bible guide me through my order with no frustration. We laughed together ❤️ and here I am eating this steak biscuit still feeling over our interaction.
  • JB
    Jonothan Burke
    Nov 14, 2025
    1.0
    I ordered 2 crib combos. The fries was cold and the McRid was nasty. You would think they remodel the building. The food would be good. But it's not. I would not never ever ever waste my money again. At 3069 Allison Bennett Memorial Dr. In Hueytown, Ala.
  • AA
    A Arrington
    Nov 11, 2025
    2.0
    I decided to give this establishment another opportunity following its recent remodel, but my experience was disappointing. The service remained unsatisfactory, and the food was served cold. On previous visits, I requested fresh cookies, only to receive cookies with a sticker indicating they were "fresh” until 7:38 pm However, I arrived at 8:25 pm, and despite requesting freshly baked cookies while waiting to place my order, this request was not honored. Additionally, I received warm fries and a burger with mayonnaise spattered outside the bun and all over the wrapping paper. I attempted to contact the restaurant by phone three times, but each call was directed to voicemail. Consequently, I have decided to cease patronizing this location. It is evident that customer service has declined significantly, and the quality of food has diminished. I believe that serving substandard food to customers is unacceptable and reflects poorly on the establishment.
  • BG
    Babs Gates
    Nov 10, 2025
    1.0
    Just went to get a few meal deals 2 mcdouble meals and 1 mc chicken value meal we got our sandwiches 1 frie and 1 mcnuggets we were shorted 2 fries and 2 mcnuggets. The drive thru cashier wouldn't even wait for you to tell him your order before he cut you off and asked the next question. Really disappointed especially after the new renovation.
  • SK
    SF Key
    Nov 8, 2025
    1.0
    On my way to work this morning I stopped by at this McDonald’s. Went through at the drive thru a simple order you would have thought they wouldn’t messed up. “Sausage biscuit combo with orange juice”. Got to window and was told juice machine down. Exchange for sprite. Oh well got food and drove off. Sprite tastes like carbonated water and was furious that workers don’t know the difference between sausage or spicy chicken. I will not recommend going here

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hueytown, AL?

McDonald's in Hueytown, AL is open 24 hours a day, 7 days a week, including drive-thru service.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.