McDonald's

3.4
1699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3069 Allison Bonnett Memorial Dr, Hueytown, AL
35023, United States

Hours

Reviews

3.4
1,699 reviews
5 stars
528
4 stars
410
3 stars
297
2 stars
160
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the overall quality.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers highlighting positive experiences while others reported negative attitudes.

New Location Issues

Despite the new building, many customers felt that service and food quality had not improved, leading to frustration.
  • BR
    Bryan Ross
    Jan 3, 2026
    5.0
    The Morning Shift Is A Great Shift. Breakfast is always good, and they are very nice in the morning!
  • AC
    Alana Albert Crenshaw
    Dec 30, 2025
    5.0
    Went to get the kiddos some food and I must say I love the new look and service
  • CH
    Cashidah Hunt
    Dec 26, 2025
    1.0
    New Building. Same horrible service. Waited in line 15 minutes. Waited for half of my food for 10 more while the other I did receive went cold. Got back in line for 5 minutes. Only to have my remade food pushed out the window in a bag that looked like it been in a fight. Requested a refund and the young lady was cert nice about it. This location needs better training and stop hiring everyone that submits an application
  • JP
    Jada Perez
    Dec 26, 2025
    1.0
    The employees avoided eye contact to avoid helping me. I waited 30 minutes for my food after they told me to pull up. Everything was cold, as if they made the order on time but took forever to give it to me. The new inside sucks, what city council member approved this lay out, btw?
  • BR
    Brandi Robertson
    Dec 7, 2025
    1.0
    Will sit and wait for food for over an hour and if you go in and need help will not be acknowledged.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hueytown, AL?

McDonald's in Hueytown, AL is open 24 hours a day, 7 days a week, including drive-thru service.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.