Arby's

3.9
860 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
105 River Square Plz, Hueytown, AL
35023, United States

Hours

Reviews

3.9
860 reviews
5 stars
389
4 stars
215
3 stars
116
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold, overcooked, or not as advertised.

Service Speed

Many reviews highlighted long wait times in the drive-thru and for food orders, leading to customer frustration.

Customer Service

While some customers praised friendly staff, others reported rude interactions and poor handling of complaints.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and a lack of attention to maintaining the dining area.
  • JJ
    J
    Nov 12, 2025
    5.0
    Never have issues here. Food is always hot and staff is polite
  • MA
    Mindy Alexander
    Nov 9, 2025
    3.0
    Very friendly long wait
  • JM
    Julie r Miles
    Oct 24, 2025
    5.0
    Brisket
  • AL
    Ashley Lockett
    Oct 22, 2025
    1.0
    Tried the new steak nuggets Terrible and the fries were overcooked Will not return
  • WG
    Whitney Goodwin
    Oct 16, 2025
    5.0
    WOW! Everyone was in a great mood, even tho it was busy. The young lady manager was being helpful and positive, the two young men at the front were very kind!! When the business settled, the young man cleaned the tables and still kept a good attitude! Food was hot and fresh!! Very impressed Arby’s!