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Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness Issues
Customers reported unsanitary conditions, particularly in restrooms and dining areas, with some noting a bad smell.
Food Quality
Many customers complained about cold, old, or improperly prepared food, with some stating that items were missing from their orders.
Staff Attitude
Several reviews mentioned unprofessional and unfriendly behavior from employees, contributing to a negative dining experience.
Operational Problems
Frequent issues with being out of menu items, malfunctioning equipment, and inconsistent hours were noted by multiple customers.
TS
T.C. Seago
1 day ago
1.0
I ordered a Happy Meal with four nuggets and fries, but unfortunately, my experience was far from satisfactory. I waited over 15 minutes for my order, only to witness a lack of urgency from the staff. During my wait, I saw employees distributing cinnamon rolls to other workers, despite several people—including myself—waiting for their meals.
As someone with a background in the food industry, I was particularly disappointed by the apparent disorganization and lack of attention to detail. It felt like there was no sense of priority for those who had been waiting longer, and the overall situation seemed chaotic.
I only stop at McDonalds bc of my kids.I hope to see improvements in the service at this location to prevent such incidents from occurring in the future.
JB
John Bolton
4 days ago
1.0
Worst McDonald’s. They started closing one WHOLE HOUR early! Also, the water at the sink in the bathrooms didn’t work. Don’t come here. Did I mention that customer service was nonexistent!
AF
Alexander Fernández
Nov 13, 2025
1.0
Very bad, terrible service. Besides taking a long time, they didn't give me my order correctly. The food was extremely disgusting, and I reiterate, terrible service and customer treatment.
RK
Rick Kocurek
Oct 28, 2025
1.0
I’ve not had one good experience with this McDonalds. They’re always out of multiple items, or say they are; the staff is very rude and can care less about customers, and the food that you MAY get is made very sloppy. Unfortunately there aren’t many options in this area. It’s worth the drive to the next town to avoid this trashy restaurant..
AO
Ahmed Osman
Oct 19, 2025
1.0
For Management, The lady at the Cashair refused to give me the monopoly stickers on my Filet-O-Fish saying it does comes with sticker so I have to go to the self-service screen to show her she refused to check and she doesn't want to see, so I had to take a picture to show her but again she refused to check and she was so rude and ignored me completey. When I refused to leave without my sticker other employee had to give me one.
Obviously something wrong goes in this McDonalds regarding the monopoly rewards, Management you need to investigate this. Secondly the store smells bad I guess the cleaning tools used to clean the dining area is the same used to clean the restrooms.
What are the regular opening hours for McDonald's at 40 Wasden Rd, Hope Hull, AL?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.
Can I get food delivered from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, and from 6:00 AM to 10:30 PM on Sundays. You can order delivery online.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Which payment methods are accepted at McDonald's on Wasden Rd?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's App from the Apple App Store or Google Play Store to order conveniently.
What services are offered at the McDonald's Hope Hull location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which nearby hotels could guests stay at when visiting McDonald's in Hope Hull?
Nearby hotels include Fairfield Inn & Suites by Marriott Montgomery Airport South, Hampton Inn Montgomery-South-Airport, Holiday Inn Montgomery Airport South, Comfort Suites Airport South, Quality Inn Montgomery South, Best Western Hope Hull Inn, and Motel 6.
Are there gas stations close to McDonald's on Wasden Rd for convenient refueling?
Yes, nearby gas stations include Marathon, Exxon, and Chevron Station Hope Hull, making it easy to refuel when visiting McDonald's.
What other fast food options are available near McDonald's in Hope Hull?
Nearby fast food restaurants include Burger King, Taco Bell, Subway, Hardee's, and Waffle House for a variety of dining choices.