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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.7
(189 reviews)

Business Details

4730 Chace Circle, Hoover, AL
35244, United States
(205) 682-2777
https://locations.jimmyjohns.com/al/hoover/sandwiches-1657.html

About

Sandwich Restaurant

Location

Jimmy John's
4730 Chace Circle, Hoover, AL
35244, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Reviews

3.7
189 reviews
5 stars
100
4 stars
25
3 stars
13
2 stars
10
1 star
41
  • CR
    Christopher Radney
    Apr 10, 2026
    1.0
    They have had their AC broken for months. Wouldn’t recommend eating here if you want to eat inside. They just prop the door open and have fans going. I feel most bad for the employees (who are great), but they are literally sweating in there. Ownership should be embarrassed.
  • KL
    Katie Lord
    Feb 25, 2026
    1.0
    This was my very first visit to this establishment, based on my friend's recommendation. We came to eat together today. I normally never leave reviews, but this experience was so upsetting I felt it was necessary to share. I ordered a hot ham and cheese sandwich with chips and a drink. on my sandwich i asked to add pickles, salt and pepper, and oil and vinegar. He told me there are salt and pepper packets I can add myself. That was no problem! When I got my sandwhich there were no pickles and no oil and vinegar. and it wasn't even cut. I had to get up and ask them to add the things i wanted, they handed me small plastic cups with pickles and oil and vinegar i had to put on my sandwhich myself. He said wouldn't cut it for me... he directed me to the grossest looking basket of unwrapped plastic knifes i had to select a knife from. Mind you I am visibly pregnant (6 months) and so is my friend! We were treated HORRIBLY. After assembling my sandwhich myself I couldn't barely enjoy it because of the service we experienced. we also discussed how you have to leave a tip at the beginning of the experience when you pay for your meal! That tip was very undeserved. I've never asked for a refund before at ANY restaurant, but today I almost did..just upset and won't be back.
  • SC
    sunflower cacti
    Feb 25, 2026
    2.0
    i normally don’t do this but i had to today i normally always come here i’m a regular and the guy who makes my food with the eyebrow piercing is always fantastic and i LOVE HIM so he is disregarded from this review i’m not sure if he’s not there right now but the past 2 times i’ve come here because again i come here all the time, but the guy who took over i brought my friend here we are both pregnant and the guy didn’t cut my sandwich and told me when i asked him to “there’s plastic ware over there” and messed up both of our orders my friend had to assemble her sandwich by herself basically and cut her food with a butter knife which in an establishment like this is UNACCEPTABLE idk if she will ever come back and if the first guy i mentioned isn’t here i don’t think i will ever be back either as a regular i’m very disappointed they seemed almost bothered i asked them to do it right the first time i came he put so much of one thing i couldn’t even eat my sandwich and for 16$ what am i paying for at that point give me an apron and let me do it myself since i had to do that basically anyways this is not what i’m used to and i’m very upset
  • AW
    Avis Williams
    Dec 28, 2025
    5.0
    I love the Hoover location! Orlando was so helpful and displayed excellent customer service. He greeted me with such delight and helped me decide what I wanted. Orlando was also very patient with me. I will definitely be returning and would highly recommend 😊
  • UD
    Unique Miss D
    Dec 9, 2025
    5.0
    Love then unwich turkey bacon

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