Wingstop

3.2
477 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hoover 31. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1539 Montgomery Hwy, Hoover, AL
35216, United States

Hours

Reviews

3.2
477 reviews
5 stars
177
4 stars
66
3 stars
45
2 stars
41
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing poorly cooked or greasy wings, while others praised the taste and freshness.

Customer Service

Service quality varied significantly; many customers reported rude or unhelpful staff, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, and concerns about food handling practices.

Wait Times

Long wait times for food preparation were a common complaint, with many customers expressing frustration over delays regardless of order method.
  • CB
    Corey bird
    Dec 27, 2025
    1.0
    Chicken was cooked in burnt grease, Literally the worst chicken I've ever eaten. Not one to usually complain about food or even leave bad reviews but damn 🤦🏽‍♂️ and the "manager" of this store is just as sorry as the wings.
  • SH
    Shinice Hutchins (Shi Hutchins)
    Dec 27, 2025
    1.0
    I know it was Christmas Eve but my wings had a horrible aftertaste like a soapy aftertaste. Not sure how to really explain it . But when I called the manager on duty said it wasn’t anything he could do about it . Good to say I will never spend my money here anymore .
  • JB
    Josh Bunt
    Dec 2, 2025
    5.0
    People in there are friendly and foods good
  • MM
    Monique M (Mo)
    Oct 16, 2025
    5.0
    The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it. Service was awesome. People was friendly and informative. The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food. Hope to come back and try another flavor.
  • LC
    Lawrence Cole
    Sep 29, 2025
    4.0
    Good meal. Left out ourorder of speciality fries, but they replaced when we returned.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.