When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hoover 31. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with some experiencing poorly cooked or greasy wings, while others praised the taste and freshness.
Customer Service
Service quality varied significantly; many customers reported rude or unhelpful staff, long wait times, and issues with order accuracy.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, and concerns about food handling practices.
Wait Times
Long wait times for food preparation were a common complaint, with many customers expressing frustration over delays regardless of order method.
CB
Corey bird
Dec 27, 2025
1.0
Chicken was cooked in burnt grease, Literally the worst chicken I've ever eaten. Not one to usually complain about food or even leave bad reviews but damn 🤦🏽♂️ and the "manager" of this store is just as sorry as the wings.
SH
Shinice Hutchins (Shi Hutchins)
Dec 27, 2025
1.0
I know it was Christmas Eve but my wings had a horrible aftertaste like a soapy aftertaste. Not sure how to really explain it . But when I called the manager on duty said it wasn’t anything he could do about it . Good to say I will never spend my money here anymore .
JB
Josh Bunt
Dec 2, 2025
5.0
People in there are friendly and foods good
MM
Monique M (Mo)
Oct 16, 2025
5.0
The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it.
Service was awesome. People was friendly and informative.
The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food.
Hope to come back and try another flavor.
LC
Lawrence Cole
Sep 29, 2025
4.0
Good meal. Left out ourorder of speciality fries, but they replaced when we returned.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main types of wings offered at Wingstop Hoover 31?
Wingstop Hoover 31 offers classic wings, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Hoover 31?
Wingstop Hoover 31 is open every day from 10:30 AM to 12:00 AM.
Does Wingstop Hoover 31 offer delivery and pickup services?
Is there a drive-through service available at Wingstop Hoover 31?
No, Wingstop Hoover 31 does not have a drive-through service; it is closed on all days for drive-through.
What payment methods are accepted at Wingstop Hoover 31?
Wingstop Hoover 31 accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Where is Wingstop Hoover 31 located?
Wingstop Hoover 31 is located at 1539 Montgomery Hwy, Ste 121, Hoover, AL 35216, United States.
How can I order food from Wingstop Hoover 31 online?
You can order online for carryout or delivery through their website menu link: https://www.wingstop.com/location/wingstop-1778-hoover-al-35216/menu
What nearby food places can I visit before or after dining at Wingstop Hoover 31?
Nearby food spots include Baskin Robbins for ice cream treats and Smoothie King for health drinks, perfect for dessert or a refreshing beverage after your Wingstop meal.
Are there any nearby health or medical facilities close to Wingstop Hoover 31?
Yes, you can find ATI Physical Therapy and Physicians Care Walk-in Clinic - Hoover North nearby if you need health services before or after your visit.
What nearby services can help with shipping or financial transactions around Wingstop Hoover 31?
Nearby services include UPS Access Point location for shipping and Western Union for money transfer services, which can be convenient when visiting the area.