Whataburger

3.2
500 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1727 MONTGOMERY HWY, HOOVER, AL
35244, United States

Hours

Reviews

3.2
500 reviews
5 stars
209
4 stars
54
3 stars
33
2 stars
34
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, others received incorrect or cold orders, leading to dissatisfaction.

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported unprofessional behavior.

Management Issues

Several reviews indicated poor management and staffing problems, contributing to slow service and order inaccuracies.

Cleanliness

The restaurant was noted for being clean by some customers, but this was not universally mentioned.
  • SH
    Stephen Hundiak
    Nov 11, 2025
    5.0
    Open all the time, burger is big, juicy, delicious. French fries are crispy and the spicy ketchup is great for dipping.
  • SR
    Steven R
    Nov 9, 2025
    1.0
    This has to be the slowest fast food restaurant in the state. Not certain how they're able to function.
  • AA
    Athy Alvrz
    Nov 6, 2025
    5.0
    Like!
  • CE
    Christopher Elliott
    Nov 6, 2025
    1.0
    Seems to be the worst Whataburger that I know of, it takes a minimum of 10 minutes to come through here even with a small simple order. I ordered a Sausage, Egg, and Cheese Biscuit on Jalapeño Cheddar Biscuit & Bacon, Egg, and Cheese Taquito. I sat at the window for 10 minutes (at least) waiting for it, and the lady hands me my bag. I had a feeling I should check it, and glad I did because the biscuit had no sausage… how does a SEC biscuit come out after 10 minutes with no sausage. Whoever the franchisee of this location is needs to invest in the competence of their employees, very disappointing every single time.
  • TL
    Tiffany Lemmons
    Oct 28, 2025
    2.0
    After I ordered and paid i day at the drive thru window for almost 20 minutes on to burger combos, the girl that was in the drive thru said it would be just a minute, left and went to 5 below and came back with whatever she bought before I got my food. Then the burgers were so dry it was hard to eat.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 1727 Montgomery Hwy, Hoover?

Whataburger is open 24 hours a day, 7 days a week.

Does Whataburger offer breakfast items?

Yes, Whataburger serves breakfast along with lunch and dinner.