Brand Certified
Wendy's
3.0(1578 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1791 Montgomery Hwy S, Hoover, AL
35244, United States
Certified by Wendy's • Mar 01, 2026
(205) 326-7255
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/al/hoover/1791-montgomery-hwy-s
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.0
1,578 reviews
5 stars
398
4 stars
299
3 stars
222
2 stars
147
1 star
512
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting long periods without being attended to.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, including complaints about mold and incorrect orders.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with issues noted in both the dining area and food preparation.
Management Issues
Many reviews indicated a lack of effective management, with calls for better staffing and training to improve overall service.
- DLdolores lemanek3 days ago1.020 minute wait, I was only customer at the time ... PATHETIC.
- KRKeke RobinsonFeb 16, 20261.0I ordered food tonight and The girl at the drive thru speaker was really rude I would take my money somewhere else
- SSselmo saladinoFeb 7, 20263.0Very slow customer service.
- GGGINGER GULLEDGEFeb 2, 20264.0Great service. Yummy food.
- SFSc FordJan 2, 20262.0I was the first and only customer in the drive through at about 8 am. The drive-thru person was taking out trash when I pulled up, and she saw me and assured me she would come in and get my order. She walked into the restaurant, but I still sat for about seven or eight minutes before she came to the speaker. A different person came to the window to take my payment, and before I could even ask for my receipt, she closed the drive-thru window and walked away. So I sat for several more minutes and then she came back to the window to give me my food, and I asked for my receipt. She closed the window and conferred with someone on the staff, and then came back and said, "the receipt machine is broken." I've worked retail before.... It's probably out of paper and these new-age lazy good-for-nothings didn't feel like loading it. All in all, I was very disappointed with my experience at this location.
Frequently Asked Questions About Wendy's
Is Riverchs Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Hoover, AL?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Hoover Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order delivery from this Wendy's location?
Delivery is available where supported. Use the app or order.wendys.com and enter your address to see if delivery is available near you.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Hoover, AL for feedback or questions?
You can call (205) 326-7255, use the live chat on the contact page at wendys.com, or call 888-624-8140 to reach customer care.
Are there other fast food restaurants near Wendy's on Montgomery Hwy?
Yes, nearby is another Wendy's, Panda Express for Chinese and Asian fast food, and Chipotle Mexican Grill for Tex-Mex cuisine, offering variety if you're exploring dining options.
What gas stations are close to Wendy's in Hoover, AL?
Nearby gas stations include Exxon & Mobil Stations, Mobil, Jet Pep, and Shell, which can be convenient for fueling up before or after dining at Wendy’s.
Are there any shopping opportunities near this Wendy's location?
Yes, you can visit places like The Vintage Shoppes, Trader Joe’s, Michaels Stores, Office Depot, Bed Bath & Beyond, and Big Lots nearby for shopping needs.
Does Wendy's in Hoover offer dine-in and takeout options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find Wendy’s menu and nutrition information?
You can view menu pricing and nutrition details on order.wendys.com or the Wendy’s mobile app by selecting your location and viewing each item's details.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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