Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
425 reviews
5 stars
226
4 stars
57
3 stars
40
2 stars
22
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions, including hair in food and blood stains on furniture.
Service Quality
Customer service experiences varied widely, with many reviews highlighting rude staff, slow service, and poor management.
Food Quality
While some customers enjoyed the smoothies and food, others complained about incorrect orders, bland flavors, and issues with portion sizes.
Management Concerns
Several reviews mentioned ineffective management, with specific complaints about a manager's attitude and lack of oversight leading to poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of certain menu items.
- TFTalisha Freeman4 days ago5.0I was greeted when I walked through the door, my food and smoothie was amazing! Marissa was super nice to help me concerning my app and Zuri was kind and sweet she took my order. The place looks clean and brighter. Such a great positive experience. My favorite location !
- DMDavid MillsOct 14, 20251.0I found multiple hairs in my smoothie. I will not be going back.
- HMHeather MSep 19, 20251.0I’m not sure what is going on with the customer service at this location…but they need some training! Will not be returning to that location!!
- DKDee KingSep 17, 20252.0I visited in 9/17/2025 I don't know who idea it was to change the bread that it used for the Flatbreads but please change it back this new bread is to big and very dry at-least if you change the bread please give customers more on the sandwich. I had more bread than I did any of the items on the chicken bacon bacon flatbread it was literally a little portion and a big dried out piece of bread.. Look at the picture employees you should be ashamed.
- ABAutumn BoswellSep 14, 20251.0i went in to this hoover location today and the staff was polite however there was a blood stain in the chair at a table and there were 2 very long hairs in my flatbread . I couldn’t even eat my food at all , questioning the cleanliness and health code here at this location .
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 9:00 PM on weekdays and Saturdays, and until 8:30 PM on Sundays.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup, available Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 7:00 PM.
Where is Tropical Smoothie Cafe located?
It is located at 3049 John Hawkins Parkway, Suite 100, Hoover, AL 35244, USA, in Sam's Club Plaza.
What types of meals are served at Tropical Smoothie Cafe?
The cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Discover, Mastercard, Visa, cash, Android Pay, Apple Pay, contactless payments, and credit/debit cards.
What popular nearby stores and services can customers visit before or after dining at Tropical Smoothie Cafe?
Customers can visit Sam's Club, Walmart, and Sam's Club Pharmacy for shopping and pharmacy needs, or stop by Panera Bread for coffee and bakery items.
Are there nearby services related to health and wellness around Tropical Smoothie Cafe?
Yes, places like Lucid Hearing Hoover for hearing aids, Magic City Chiropractic for chiropractic care, and Dr. Stacy J. Haynes for dermatology services are nearby.
Which nearby businesses provide mobile phone and electronics services close to Tropical Smoothie Cafe?
AT&T Store, T-Mobile, and CPR Cell Phone Repair Hoover are nearby, offering mobile phones, accessories, and repair services.