Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
426 reviews
5 stars
228
4 stars
57
3 stars
40
2 stars
22
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly staff while others reported rude or unhelpful service.
Cleanliness
Several reviews raised concerns about cleanliness, including hair found in food and unsanitary conditions.
Food Quality
While some customers enjoyed the smoothies and food, others complained about poor quality, incorrect orders, and inconsistent taste.
Service Speed
Many customers expressed frustration with slow service and long wait times for orders.
Management Issues
There are complaints about management style affecting staff morale and customer experience, with some praising specific managers while others criticized the overall management.
- EMEd MahayagDec 19, 20255.0Yummy with great customer service.
- TFTalisha FreemanNov 20, 20255.0I was greeted when I walked through the door, my food and smoothie was amazing! Marissa was super nice to help me concerning my app and Zuri was kind and sweet she took my order. The place looks clean and brighter. Such a great positive experience. My favorite location !
- DMDavid MillsOct 14, 20251.0I found multiple hairs in my smoothie. I will not be going back.
- HMHeather MSep 19, 20251.0I’m not sure what is going on with the customer service at this location…but they need some training! Will not be returning to that location!!
- DKDee KingSep 17, 20252.0I visited in 9/17/2025 I don't know who idea it was to change the bread that it used for the Flatbreads but please change it back this new bread is to big and very dry at-least if you change the bread please give customers more on the sandwich. I had more bread than I did any of the items on the chicken bacon bacon flatbread it was literally a little portion and a big dried out piece of bread.. Look at the picture employees you should be ashamed.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 9:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily from 7:00 AM to 9:00 PM on weekdays and Saturdays, and until 8:30 PM on Sundays.
What pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup, available Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:30 AM to 7:00 PM.
Where is Tropical Smoothie Cafe located?
It is located at 3049 John Hawkins Parkway, Suite 100, Hoover, AL 35244, USA, in Sam's Club Plaza.
What types of meals are served at Tropical Smoothie Cafe?
The cafe serves breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Discover, Mastercard, Visa, cash, Android Pay, Apple Pay, contactless payments, and credit/debit cards.
What popular nearby stores and services can customers visit before or after dining at Tropical Smoothie Cafe?
Customers can visit Sam's Club, Walmart, and Sam's Club Pharmacy for shopping and pharmacy needs, or stop by Panera Bread for coffee and bakery items.
Are there nearby services related to health and wellness around Tropical Smoothie Cafe?
Yes, places like Lucid Hearing Hoover for hearing aids, Magic City Chiropractic for chiropractic care, and Dr. Stacy J. Haynes for dermatology services are nearby.
Which nearby businesses provide mobile phone and electronics services close to Tropical Smoothie Cafe?
AT&T Store, T-Mobile, and CPR Cell Phone Repair Hoover are nearby, offering mobile phones, accessories, and repair services.