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Taco Bell

3.7
(1186 reviews)

Business Details

1821 Montgomery Highway, Hoover, AL
35244, United States
(205) 733-2015

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1821 Montgomery Highway in Hoover. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1821 Montgomery Highway, Hoover, AL
35244, United States

Hours

Reviews

3.7
1,186 reviews
5 stars
460
4 stars
321
3 stars
151
2 stars
71
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude staff and long wait times being common complaints.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders or missing items, indicating a lack of consistency in order fulfillment.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or having off tastes.

Cleanliness and Environment

Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions and poor management.

Staff Attitude

Several reviews highlighted the negative attitudes of staff, suggesting a need for better training and management.
  • DD
    Demondrae Douglas
    Feb 25, 2026
    3.0
    Busy, busy, busy.
  • AS
    Ash Smith
    Feb 22, 2026
    2.0
    What happened to Taco Bell?! For decades, it was synonymous with cheap and fast. Now it's expensive and slow, and the mandatory screen-based ordering just makes things harder than they need to be. Sadly, most locations are like this now. The service is colder than the food.
  • CD
    Chato Denaris
    Jan 28, 2026
    5.0
    Not sure 😊 why , but I love taco bell
  • RA
    ROBERT ANDERSON
    Jan 27, 2026
    1.0
    I ordered a 7 dollar box and got charged 8 dollar. Check my receipt and it was rounded up without my approval. The woman on drive thru really needs to change her attitude. If you don't want to come to work stay at home
  • CR
    Chris Reasor
    Jan 19, 2026
    4.0
    It is just a given at this point that an order from Taco Bell will have something wrong or missing. We grabbed this on our way home because the Volcano sauce was back. While that is exciting, the amount added seemed to have no rhyme or reason. Some items were drowning, some barely had any. The staff always seems to be pretty unhappy. I get that it is low pay work, and I feel for all of our people in the service industry, but the customers are not at fault (at least not most). Consistency with the food would be nice.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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