Taco Bell

3.2
247 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1553 Montgomery Highway in Hoover. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1553 Montgomery Highway, Hoover, AL
35216, United States

Hours

Reviews

3.2
247 reviews
5 stars
96
4 stars
30
3 stars
22
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly assembled meals.

Wait Times

Many customers experienced long wait times in both the drive-thru and inside the restaurant, often without acknowledgment from staff.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by the majority of negative feedback.
  • KQ
    Kaipo Quinn
    1 day ago
    1.0
    Workers were sitting on their phones in view of the customer, when I received my food and checked it there was lettuce in a few when I had asked for none, and all tacos had been poorly made
  • CG
    cyndy gibson
    Nov 13, 2025
    1.0
    A friend got food poisoning from this restaurant. DON’T EAT AT THIS LOCATION!
  • EA
    Edwin Arce
    Nov 7, 2025
    1.0
    Poor service
  • LM
    Lee Mcbride
    Oct 20, 2025
    1.0
    Ordered through the drive-thru, the lady at the window had an attitude over absolutely nothing but at the time I didn't really care because I just wrapped up a 15 hour day at work. There wasn't any sour cream on the tacos supreme. No big deal I was hungry. I asked for fire sauce and she dropped 1 pack in the bag for $20 worth of food. No big deal they were kinda busy. What absolutely took the cake is dealing with the crazy food poisoning I had the next day. I only eat dinner so without a shadow of doubt the cold chills, puking, and diarrhea came from this taco bell. Get it together.
  • JS
    Jonathan Samuel
    Oct 16, 2025
    1.0
    dont eat at this Taco bell employee was very rude to me. As i was fixing to place my order on the kiosk she kicked me out of the lobby. Worst customer service ever.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 1553 Montgomery Highway in Hoover?

Taco Bell is open daily from 9:00 AM to 2:00 AM, except on Friday and Saturday when it stays open until 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell has drive-through service available during its operating hours.