Panera Bread

3.9
756 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hoover is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1790 Riverchase Dr, Hoover, AL
35244, United States

Hours

Reviews

3.9
756 reviews
5 stars
374
4 stars
167
3 stars
62
2 stars
46
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, missing items, and food not being fresh.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, rude staff, and lack of communication.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and floors.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to frustration.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their kindness and helpfulness.
  • BT
    Brenda Torres
    Nov 16, 2025
    1.0
    Big dissapoinment, order my food online, waited 10 minutes on the drive through lane for them to not put all my food inside my bag even though they took so long to bring it to the window.. They didn't cut my bread bowl either and they didn't put my pecan bread inside the bag, I was really looking forward to it, I live 20 minutes away so by the time I noticed it was too late..
  • FJ
    Frank Jones
    Nov 15, 2025
    5.0
    Take out done right on time
  • MW
    Martha Williams
    Oct 17, 2025
    5.0
    I got the Italiano on white bread. It was delicious. I don’t usually eat white bread, but when I called in my order, Ashley was great. I told her that I don’t like hard, crisp, toasted sub buns. She advised me to get this sandwich on soft white bread. It was SO DELICIOUS! Thank you, Ashley
  • AD
    Annie Dunne
    Oct 9, 2025
    1.0
    horrific service
  • AT
    Amber Terry
    Sep 6, 2025
    1.0
    Big disappointment and waste of a drive Initially, I was ordering half a dozen online but it was showing out of honey walnut spread so I called. One of the workers clarified they're not out of the small spreads but the big ones ok no big deal. I get there only to be told they're out of cinnamon crunch bagel 🥯 if they know those are the bestseller you should always have a high stock due to demand. It was suggested to come back in 30 minutes. No thank you I'm going to work and not coming back. Big disappointment. Definitely something the store should work on. Rule of thumb: call before you go

Frequently Asked Questions About Panera Bread

Does Panera Bread Hoover accept reservations?

No, Panera Bread Hoover does not accept reservations.

What are the opening hours of Panera Bread Hoover?

Panera Bread Hoover is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.