Panera Bread

3.8
763 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hoover is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1790 Riverchase Dr, Hoover, AL
35244, United States

Hours

Reviews

3.8
763 reviews
5 stars
374
4 stars
168
3 stars
62
2 stars
48
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving expired or poorly prepared food, including watery mac and cheese and stale bagels.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers experienced issues with incorrect or missing items in their orders.

Staff Friendliness

Despite the negative feedback, some customers praised the friendliness and helpfulness of certain staff members.
  • CA
    Cam AP
    Jan 4, 2026
    1.0
    I tried to order online and they were out of everything. What's the point
  • AA
    Allie
    Dec 26, 2025
    1.0
    This has turned into one of the worst restaurants I’ve been to in a while. I used to come all the time in college and it was great. We came today for dinner and they gave me expired fruit, my mac n cheese was so watery it didn’t even seem like Mac & cheese and my boyfriend found a black hair in his soup. I can’t say that we will be coming back here.
  • HH
    Hollowist
    Dec 26, 2025
    1.0
    Went in with my girlfriend and found hair in my soup, food not fully prepared and expired. This is what I would expect from a cheap tacobell run not a nearing 50 dollar dining experience. The only good part was the people. The standards on the food have slipped majorly though.
  • TB
    Teri Beard
    Dec 26, 2025
    2.0
    We stopped to get a bite while traveling and we're sorely disappointed in this Panera. The floor was sticky. We asked for no dressing on our salad but they put it on there anyway. The place was not clean - wadded up napkins on tables, dishes not picked up, and no toilet paper in the women's restroom.
  • ML
    Misty Luthcke
    Dec 23, 2025
    1.0
    Very rude staff, worst Oanera I have even been to and I will never return.

Frequently Asked Questions About Panera Bread

Does Panera Bread Hoover accept reservations?

No, Panera Bread Hoover does not accept reservations.

What are the opening hours of Panera Bread Hoover?

Panera Bread Hoover is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 9:00 PM.