Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,368 reviews
5 stars
432
4 stars
280
3 stars
249
2 stars
134
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.
Food Temperature
Several customers reported receiving cold or stale food, while others praised the freshness and quality of their meals.
Speed of Service
The speed of service varies significantly, with some customers noting quick drive-thru experiences, while others faced long wait times.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty floors and unsanitary conditions.
Management Issues
There are complaints about poor management and staff behavior, impacting overall customer satisfaction.
- CSChristopher Shadrick6 days ago5.0The stuff are very helpful,place clean and very well organized
- JBJeff BursonNov 11, 20253.0I got ageism at the menu board. Kid though because I am over 50 that I needed help with the new order tablets. Burgers were too dry. Too priced and very very small. The fries and milkshake was really good.. No napkins with order.
- SSStephanieNov 2, 20251.0No toy in the kids meal...the lady at the pay window didnt even open the window and I waited about 10 mins for just a kids happy meal.
- CDCarla DabbsOct 13, 20255.0They were pretty fast from time of order to getting the food and accurate
- JTJulie TurpinOct 9, 20251.0I guess this McDonald's is not participating in the Monopoly event. I should have gotten three pieces and I got zero. Thanks.
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 5170 Medford Drive, Hoover, AL?
McDonald's at 5170 Medford Drive, Hoover, AL is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 5:00 AM to 10:30 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this McDonald's offers a drive-through service daily from 5:00 AM to 11:00 PM.
What payment options are accepted at McDonald's, 5170 Medford Drive?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can I expect at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order from McDonald's delivery service online or via an app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What are some nearby restaurants around McDonald's at 5170 Medford Drive where I could visit before or after?
Nearby eateries include Starbucks, Jimmy John's, Taproot Cafe, Jubilee Joes Cajun Seafood Restaurant, Papa Murphy's Take 'N' Bake Pizza, Chick-fil-A, Freddy's Frozen Custard & Steakburgers, Taco Bell, and Frontera Grill which offer a variety of dining options.
Are there hobby shops near this McDonald's location for customers interested in crafts and games?
Yes, hobby shops like Warhammer and Games Workshop are nearby, great for those interested in crafts and gaming.
What nearby health and medical facilities can customers find close to McDonald's at 5170 Medford Drive?
Customers can find nearby health centers including Hoover Health Center, Medical West Freestanding Emergency Department, and Medical West Hoover Health Center.
Are there any nearby beauty and wellness services close to McDonald's?
Yes, Riviera Nails & Spa and Supercuts are nearby for nail, beauty, and hair salon services.