Brand Certified
McDonald's
3.3(1382 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5170 Medford Drive, Hoover, AL
35226, United States
Certified by McDonald's • Mar 01, 2026
(205) 982-6741
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,382 reviews
5 stars
440
4 stars
280
3 stars
250
2 stars
133
1 star
279
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu availability.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or stale food.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including sticky floors and unsanitary conditions.
Drive-Thru Efficiency
The drive-thru service received criticism for long wait times and inefficiencies, with some customers reporting waits of over 30 minutes.
- BHBeck HFeb 21, 20265.0Went thru the drive thru late after a very long day. Jermaine was such a blessing.
- BQBob QuinnFeb 17, 20261.0Horrible drive through. Wait time 29 minutes to order Still at pickup window.
- ARAshley ReeseFeb 14, 20261.0I placed an order in the app for a sundae and ice cream. Once at the window to pickup my order I am told that the machine is down , and offered something else. I declined and asked for a refund. The manager said I have to request a refund through the app. The app specifically states I have to contact the store from where the purchase was made. Very annoying! Also the fries taste like they were cooked in old grease, yuck !
- SSSherriFeb 13, 20263.0The women that took our ordered acted like we were bothering her. And not friendly!!!!. The woman that actually gave me my food was very nice and friendly 😊.. I'm just traveling through, from Buffalo, NY to Alabama, to New Orleans to a cruise in Mexico. Back to Alabama and then NY again! Takes less strength to be kind then to be nasty! 😊
- BBB A BucklandJan 21, 20263.0Filet of fish should be advertised as mini. Tasted ok but tiny.
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 5170 Medford Drive, Hoover, AL?
McDonald's at 5170 Medford Drive, Hoover, AL is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery service is available daily from 5:00 AM to 10:30 PM.
Does this McDonald's have a drive-through service and what are its hours?
Yes, this McDonald's offers a drive-through service daily from 5:00 AM to 11:00 PM.
What payment options are accepted at McDonald's, 5170 Medford Drive?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services can I expect at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order from McDonald's delivery service online or via an app?
Yes, you can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What are some nearby restaurants around McDonald's at 5170 Medford Drive where I could visit before or after?
Nearby eateries include Starbucks, Jimmy John's, Taproot Cafe, Jubilee Joes Cajun Seafood Restaurant, Papa Murphy's Take 'N' Bake Pizza, Chick-fil-A, Freddy's Frozen Custard & Steakburgers, Taco Bell, and Frontera Grill which offer a variety of dining options.
Are there hobby shops near this McDonald's location for customers interested in crafts and games?
Yes, hobby shops like Warhammer and Games Workshop are nearby, great for those interested in crafts and gaming.
What nearby health and medical facilities can customers find close to McDonald's at 5170 Medford Drive?
Customers can find nearby health centers including Hoover Health Center, Medical West Freestanding Emergency Department, and Medical West Hoover Health Center.
Are there any nearby beauty and wellness services close to McDonald's?
Yes, Riviera Nails & Spa and Supercuts are nearby for nail, beauty, and hair salon services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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