Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,791 reviews
5 stars
615
4 stars
394
3 stars
264
2 stars
140
1 star
378
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including raw meat, cold items, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions.
Positive Experiences
A few customers shared positive experiences with friendly staff and good service, particularly during busy times.
Order Accuracy
Frequent complaints about missing items and incorrect orders were noted, indicating a lack of attention to detail.
- RTRandy Thomas2 days ago1.0This girl has the most unprofessional attitude and was extremely rude!! She didn't understand that (Tarter sauce) is not (Big Mac Sauce). I want something done about her because she does not need to be running the front counter. She rolled her eyes at me because she honestly thought tarter sauce is Big Mac sauce. Ridiculous!!! WILL NOT BE BACK!!!
- SBSmithVillian Blu4 days ago1.0This is the worst McDonald's in Hoover. Every morning between the hrs 3am-4am Their system is always down. Yall really need to let app know before customers order. This is 6th time in the month November I've experienced a system down morning.
- CKChocolate “DanniiBabiieLove” KissOct 27, 20251.0Tonight’s order through DoorDash I ordered 2 double quarter pound meals and both meals were raw hamburger meat. If the workers didn’t want to work they shouldn’t have came to work this is ridiculously unfair how DoorDash not even the Manager would want to try and solve this issue… I will be going through with this matter cause I could have gotten food poisoning if I didn’t check my food before eating it!!!
- AAAthy AlvrzOct 21, 20254.0I like this restaurant because you can enter the store at any time. It's not like other McDonald's where the lazy workers close the doors and you have to order through the drive-thru.
- JLJames LackeyOct 11, 20251.0DO NOT GO TO THIS MCDONALDS!!!!! go to the one in vestavia down the road! worst interactions i’ve ever had with a fast food restaurant. rudest employees EVER. my order is always completely wrong and not to mention just disgusting and cold. i have been cussed at, given dirty looks and among lots of other things. do not waste your time or money here please. if i had one wish it would be for this awful and disgusting establishment to close. the management seems to not care at ALL, the employees are rude for no reason, and the inside is never clean and i wouldn’t be suprised if the kitchen is also just as gross from the lazy employees
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1731 Montgomery Hwy, Hoover, AL?
McDonald's at 1731 Montgomery Hwy in Hoover, AL is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food for delivery or pickup from this McDonald's?
Yes, this location offers delivery, same-day delivery, and no-contact delivery services along with pickup options.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What types of food and services can I expect at this McDonald's?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and offers services like mobile ordering, WiFi, and gift cards.
Are there any notable shopping stores near McDonald's on Montgomery Hwy?
Yes, nearby shopping options include Kirkland’s (furniture store), Five Below (discount and fashion accessories), and Ollie’s Bargain Outlet (discount store and home goods).
Can I visit any beauty or spa services near this McDonald's?
Absolutely, nearby beauty and spa services include Pure Luxe Nail Spa, Creative Nail Spa, Hoover Nail and Spa, Spa Hoover, Honors Salon, The House of Hair gb, Merle Norman Cosmetic Studio, and Charlotte Tilbury.
What other fast food or dining options are near this McDonald's?
Nearby dining includes Whataburger for fast food and Marble Slab Creamery for ice cream treats.
How can nearby recreational and health facilities complement a visit to McDonald's?
After enjoying a meal at McDonald's, customers can visit nearby spots like F45 South Hoover and F45 Training South Hoover gyms or Benchmark Physical Therapy for active lifestyle and health services.