Brand Certified
McDonald's
3.4(1815 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1731 Montgomery Hwy, Hoover, AL
35244, United States
Certified by McDonald's • Mar 01, 2026
(205) 987-8263
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,815 reviews
5 stars
625
4 stars
397
3 stars
265
2 stars
141
1 star
387
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.
Speed of Service
Numerous reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted unsanitary conditions.
- TGThatmagic Guy4 days ago1.0Manager on duty was very unproffesional and rude put her hands in my wife’s face and said she’s busy bathroom were by far the nastiest I’ve ever seen mcripy chicken finger so hard I couldn of broke a tooth all out rude staff 100-%
- BBBridgetFeb 23, 20264.0Stopped in the drive thru for a quick afternoon snack. Fries were served hot and seasoned well.
- SBSabrina BarnesFeb 14, 20261.0Listened to employee talk about the customer should eat at home and they wouldn’t have to wait. She needs to understand the customers creat job security for her.
- MDMac DaineJan 31, 20261.0I come to this McDonalds almost every other day and I get the same thing, well today I ordered the usual and there is a new guy working there dark skin with braids and gave sort of a foreign accent and he was kind of rude and was talking to me Ike I didn’t know what I was talking and gonna say, “do you want a refund ones what are we doing?” I was so offended but I kept my composure but it makes me look at this location differently after the service I just got, he does not need to be there because I would stop going to this location just he works there and I’m pretty sure that’s not his first time getting smart with people! Yall need to have a conversation with him about his customer service because one bad apple is all it takes to make the whole building sour!
- MSMikayla SmithJan 28, 20265.0Imma Be Honest. I Am HIGHLY IMPRESSED With This Mcdonalds . I’ve Never Had A Mcdonalds So Good And So Fresh . No Unecessary Attitudes . Our Food Be Hot And Ready & They Dont Take Long . The Fries Have Salt And Not Soggy . Sprite Is Crispy! Everything Is Just So Amazing.. I Need To Know WHO RUNS THIS STORE BECAUSE THEY NEED A PAT ON THE BACK!!! My Bf Just Got A Bacon Chicken Sandwich From Them And He Is VERY VERY Picky , Even HE Was Impressed !
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1731 Montgomery Hwy, Hoover, AL?
McDonald's at 1731 Montgomery Hwy in Hoover, AL is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food for delivery or pickup from this McDonald's?
Yes, this location offers delivery, same-day delivery, and no-contact delivery services along with pickup options.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What types of food and services can I expect at this McDonald's?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and offers services like mobile ordering, WiFi, and gift cards.
Are there any notable shopping stores near McDonald's on Montgomery Hwy?
Yes, nearby shopping options include Kirkland’s (furniture store), Five Below (discount and fashion accessories), and Ollie’s Bargain Outlet (discount store and home goods).
Can I visit any beauty or spa services near this McDonald's?
Absolutely, nearby beauty and spa services include Pure Luxe Nail Spa, Creative Nail Spa, Hoover Nail and Spa, Spa Hoover, Honors Salon, The House of Hair gb, Merle Norman Cosmetic Studio, and Charlotte Tilbury.
What other fast food or dining options are near this McDonald's?
Nearby dining includes Whataburger for fast food and Marble Slab Creamery for ice cream treats.
How can nearby recreational and health facilities complement a visit to McDonald's?
After enjoying a meal at McDonald's, customers can visit nearby spots like F45 South Hoover and F45 Training South Hoover gyms or Benchmark Physical Therapy for active lifestyle and health services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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